Advance Auto Care/Manassas Shell
About the Business
Advance Auto Care/Manassas Shell is a trusted car repair and store located at 8904 Centreville Road in Manassas, Virginia. With a team of skilled technicians and a wide range of automotive services, we are dedicated to keeping your vehicle running smoothly. Whether you need routine maintenance or major repairs, our experienced staff is here to provide top-notch service. Visit us today for all your car care needs.
Photos
Location & Phone number
8904 Centreville Rd, Manassas, VA 20110, United States
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"Came in for an oil change. After the team did an inspection of my car, Jason (manager) informed me the rear 2 tires were bald, one at the point of failure and immediately helped me figure out a solution to get them replaced. Recommended reasonably priced tires that were in stock and informed me his team could get it done. I left with an oil change, two new tires, and a good first experience. Jason was kind, considerate, and patient during my time there. Not only with me but with several other customers while I waited in the sitting area. He was genuinely respectful both TO the customer, and AFTERWARD. From the looks of it, he was willing and able to do right by customers and go above and beyond to be sure the job was done appropriately and the customer helped. I recommend this shop. My wife was here with our other car a few weeks ago. She can attest that Jason was just as respectful and honest then. Keep doing good work!"
"I am so glad to have stopped in at this shop. When I first walked in, I was greeted immediately. I expressed my thoughts and concerns with my car to the gentlemen there and they went absolutely above and beyond. Not only did he explain in detail what was going on with my car but the mechanics there showed me as well. I felt heard and understood which made me feel much more comfortable. They were very truthful and considerate to my needs. I highly recommend coming here & will definitely be coming back again !"
"The Safety Inspection was finished in no more than 20 minutes. I appreciate the quick process. However, when I arrived at the the place, I felt forgotten. I was the first customer at the moment for a safety inspection. I was told to sit tight and wait. A second customer came in and asked for a safety inspection. They proceeded to do his inspection first. After they were done, a third customer came by for a safety inspection. The employees proceeded to do her inspection. I was the last one to get the inspection. I wasn't sure what was going on, but I thought these customers had appointments or I was specifically the last person on the list to have my car inspected. Overall, I waited almost an hour to get this process done. Hopefully they can fix this issue in the future."
"Great customer service . This is my third time coming in to perform my emision test, but due to me having the newer vehicle, you have to drive the vehicle about 50mille or more in order for the test to be performed on the car. Even thought some of the components says not ready on the test. These guys whenever I come in . They are polite and 2 out 3 times as soon as I come in they take care of it right away. I definitely recommend these guys."
"Don't go to this place to get your state inspection... period. I usually go somewhere else but decided to go there because I was in a rush and forgot the problems that I have had there in the past. They failed me for suspension issues (these needed to be replaced) , parking brake (that worked as designed) , turn signals showing white light (took the build out and it was amber), driver seat didn't slide forward (which was not a safety issue) and brake rotors to thin (which they were). Had to call state police to come our and inform the state inspector what the rules were. 3 of the six things were fine and I didn't have to fix. After fixing everything, they inspected the vehicle and said I had to fix addition things that were fine on the previous inspection 12 days prior. Then while waiting for them to go over my car the second time which ended up being about an hour, I saw him fail other people for the exact same things... parking brakes and suspension issues. Listen when I tell you I'm not the only one. Read the reviews and beware. I told someone about my experience there and their response was, everyone knows the are a ripoff. Beware!"
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