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Tropical Smoothie Cafe
1531 South Pleasant Valley Road, Winchester, Virginia, United States
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About the Tropical Smoothie Cafe
Tropical Smoothie Cafe is a vibrant and energetic cafe located at 1531 South Pleasant Valley Road in Winchester, Virginia. We are currently seeking fun and enthusiastic crew members to join our team - apply for cafe opportunities with us! Indulge in our craveable rewards and exclusive offers, and stay updated with Tropic Time News.
Embark on a mini vacation with our new Tropic Bowls, featuring Acai, Chia Oatmeal Pudding, Green Dream Yogurt, and Mixed Berry Greek Yogurt options. Order ahead through our app or online for convenient pickup or delivery. Start your day with a sunshine-filled breakfast smoothie, wrap, or flatbread - breakfast is served all day in the Tropics.
Unlock free tropic favorites by signing up for Tropic Rewards through our app and earn points with every qualifying order. Dive into our delicious Tropic Bowls or enjoy made-to-order wraps and flatbreads that will instantly boost your mood. Our customizable smoothies are perfect for a refreshing pick-me-up.
Discover if Tropical Smoothie Cafe delivery, curbside pickup, or drive-thru options are available near you in Winchester. Access our app easily to stay connected with all things Tropic Smoothie Cafe. Visit us today and experience the taste of sunshine in every bite!
Photos of Tropical Smoothie Cafe
1531 S Pleasant Valley Rd, Winchester, VA 22601, United States
Opening hours of Tropical Smoothie Cafe
Monday:
07:00 - 21:00
Tuesday:
07:00 - 21:00
Wednesday:
07:00 - 21:00
Thursday:
07:00 - 21:00
Friday:
07:00 - 21:00
Saturday:
08:00 - 21:00
Sunday:
09:00 - 20:00
Reviews of Tropical Smoothie Cafe
"I’ve been sick for over a week and the ONLY thing I’ve wanted is a paradise point smoothie to help relieve my throat. I sat in the drive thru for almost 25 minutes! No customers were inside, NO one was in line behind me, and yet my smoothie is so watered down and disgusting I’d rather continuously swallow the mucus my body is producing rather than drink this. To make me sit and wait for THAT long, and the product isn’t even up to par or good AT ALL is shameful. Y’all are pricey as hell, shouldn’t there be more effort put into this? I will never go back to this location. I will spend my money at the mall where there is good people and GOOD smoothies."
"I’ve been to a lot of tropical smoothies and this is by far the worst location I’ve ever been to. On multiple occasions when I arrive to pick up an online order, the door is locked and there’s a sign on the door saying “lobby closed”… so then have to go sit and wait in the drive through line for 10-20 minutes while waiting on others to place and get their orders. Why not just have the lobby open for pickup orders only at least?! And on other occasions when the lobby is open, I’ve placed an order and given a pickup time only to for the order not to be ready and wait 20-30 additional minutes and never be acknowledged by staff. I love the food, but the service at this location has me never wanting to come back."
"Looked up this Tropical Smoothie location & see from the reviews that not much has changed, so I thought I would repost this experience from four years ago. I received a $5 coupon from this place after this experience but threw it away & have never been back. The most preposterous customer service I have ever received, so much so I still cannot believe it actually happened & it still makes me mad. I entered this location on Sunday night, 20 October 2019, at 7:30pm. The store sign states it closes at 9pm. I ordered and sat down to eat, the only customer in the store. About 7:40 the lights were turned off on me. I got up to see what was going on and an employee told me they were closed. I mentioned the sign and was told, “Yeah, well, we’re closing early.” I asked for the manager’s contact information and was told, “I’m the manager, my name is Tristan.” I had to leave my uneaten meal at the table. So, if you like that kind of service then this is the place for you."
"Every time I order from this specific location, I vow never to do it again. Circumstances led me to place an online order w in store pickup on a Sunday approximately 3:30 PM not exactly their busiest time. It was two smoothies and one wrap. The online order said it would be ready in 11 minutes for pick up. We walked into the store 20 minutes after placing the order so it should have been in the cubby for pick up. There was nothing there. I asked the person preparing smoothies if the order was ready and she said they were waiting on the food. It appeared no one besides her was behind the counter at all. I said, how long would it be for food? She said the food prep person will be right back. This did occur one minute later, and the person prepared lots of wraps for about three or four cars in the drive-through and nothing for us. After 10 more minutes, it had been 30 minutes and I said that I would like our wrap. It had been 30 minutes and it was getting ridiculous. She said the person had handed away our wrap numerous times and other drive-through orders. I said, is she actually going to make our order? Within a minute or two it was made. It is so aggravating that this was our experience yet again, and due to it I think we will not ever be returning to this location."
"I almost never write reviews, but by golly this location sure has earned itself one. Let me begin by saying this location has always been very slow overall, but today I waited in front of the register for probably 10 minutes before anyone even acknowledged me or took my order. Got my order placed and waited another 20 or so minutes for my food. I always order 2 buffalo chicken wraps, and upon arriving home, lo and behold, I didn't get buffalo chicken wraps. They managed to get the wrap part right, but as I type this I believe I'm looking at chicken, beans, rice and soggy lettuce in the one wrap and.. wait oh my, it gets better! The second wrap isn't even the same as the first. That one is just chicken and lettuce. Holy cow.... long story short, will never be returning to this location, this is insane. I probably wouldn't have written a review had I not had several extremely slow service visits in the past, but today took the cake. Can't wait to get my automated response acting like Tropical Smoothie actually cares."
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