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Geek Squad
601 East Jubal Early Drive, Winchester, Virginia, United States
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About the Geek Squad
Geek Squad is a technology support institution located at 601 East Jubal Early Drive, Winchester, Virginia, United States. Our Geek Squad® Agents are technology experts who are ready to assist with any tech issues you may have. Whether you bring your tech to us or schedule an in-home appointment, we are here to install and repair products in your home.
Total Tech Support is a membership dedicated to supporting all the tech in your home, regardless of where you bought it. Our In-Home Advisor can visit your home, show you what's possible, and create a customized plan for adding new tech or appliances. We offer services such as phone repair, Apple repair, computer and tablet setup and repair, TV setup and mounting, smart home installation, appliance repair, car electronics installation, gaming console repair, and camera and camcorder repair.
Our Geek Squad Agents are available 24/7, 365 days a year to provide repair, installation, and setup services for a wide range of products. Whether you need your TV mounted, appliance repaired, car electronics installed, or cell phone repaired, Geek Squad is here for you. We also offer Geek Squad Protection to ensure your tech stays working like new beyond the manufacturer's warranty.
Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you have about your product. Our Agents can help you get more out of your tech, electronics, and appliances, and keep you up-to-date on the latest tech innovations. Visit our Geek Squad Intelligence blog for expert articles, helpful forums, frequently asked questions, and more.
Photos of Geek Squad
601 E Jubal Early Dr, Winchester, VA 22601, United States
Opening hours of Geek Squad
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Geek Squad
"We took my sons Nintendo switch up to geek squad in Winchester Virginia because we were receiving an error message and it wouldn’t let us do anything to it. We tried to reboot it but the error message kept coming back. The guy who was working behind the counter at geek squad, wouldn’t even look at it and told us that they don’t work on switches when everyone else we talked to told us to take it there. They are worthless and lazy. When I went to the geek squad website to see what all they worked on Nintendo switches were on the list if you purchase a protection plan through them, but the guy didn’t even ask us what the problem was didn’t even listen to us speak all he said was we don’t deal with those. I will never use their service for anything."
"The Winchester va branch has THE WORST customer service ive ever experienced. Went in to see if they could help with a problem on a nitendo switch never asked what the issue was just instantly says we dont deal with those . Not im sorry i don't have knowledge of this product just says we dont deal in them. Go to the website and it says differently. Will NEVER go back nor would I ever recommend them ."
"Had my screen replaced on my iPhone 13 Pro Max and after it was completed my phone wouldn’t receive any service and said sos only. Took to t mobile and they said they broke my SIM card reader in the process of replacing my screen."
"4 weeks into a broken phone. 2 visits 3 phone calls to the 1800 number no resolution. I pay monthly for geek squad protection, they will send you back and forth until you just decide to get another phone. All 5 times I was told my phone qualifies for Express replacement but the system wont allow them to send a replacement so I'm left high and dry."
"The Winchester, VA Best Buy Geek Squad team made our buying experience a pleasant one. They were very knowledgeable and were able to answer every question we asked without getting help from a co-worker or manager. I REALLY recommend this store's Geek Squad."
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