Lexus of Bridgewater Service Center

"Great customer service and attention to customer needs. Courteous and pleasant customer service. From the valet to the receptionist, service advisor, everyone has been pleasant."

"Experience was awesome as usual. My Service Advisor, Joel Mercado, was superb. Joel helps me to understand the issues and implications so that I can decide how to proceed and also helps me understand what I should be looking out for. During this visit, I expressed to Joel that I know I will be in the market soon. We discussed the type of car I was considering (currently have an ES and was thinking about an NX). Joel having a great understanding of my driving habits (long distance driving) explained the differences in the type of vehicles that would be best suited for my needs and arranged an NX as a loaner. This experience is what keeps me coming back to Bridgewater Lexus."

"In and out with the best service hands down. Lexus of Bridgewater has a phenomenal staff. Our service advisor Andy Watson is unmatched. His level of detail, communication, and dedication to his craft makes every visit to the Lexus service center a breeze. I'm in and out all accomodations taken care of for me. Our vehicle is serviced by a team of excellence, Andy making sure everything is completed above industry standards. Thank you .. . You have gained a customer for life.. Lexus of Bridgewater you have a gem of service advisor in your corner."

"It’s my second time reviewing my experience with Lexus Bridgewater and I must say that I’m not disappointed. My service representative, Joel Mercardo is WONDERFUL! He’s knowledgeable, personable, and HONEST. He truly goes above and beyond and is communicative about resolving matters with my vehicle. I love coming into Lexus Bridgewater knowing that I will be treated fairly and with respect. If you’re not satisfied with your service representative, I recommend Joel 100%! My experience with this dealership overall has left a positive impression and will certainly continue to do business with them!"