Faulkner Collision Doylestown,

4037 East Swamp Road, Doylestown, PA 18902

"Never coming back, damage to front underside of my vehicle and Ron the estimator doesn’t even ask if the vehicle needs to be lifted up to see underlying damage, then writes an estimate based only off of what HE can see. Repaired parts lasted about 3 weeks before coming off during daily driving, needing to be repaired again. Tells insurance ‘new damage’ but neglects the fact that ‘new damage’ was merely caused by the part breaking off and scraping on the highway, but what would I know about my own vehicle that I drove 30k miles in a little over a year. Less than satisfied to say the least. EDIT: Went to Caliber Collision for them to fix the mess these guys made, three months later no problems at all compared to the three weeks the repair job Faulkner did. Very hard to believe that it was fixed properly the first time by Faulkner."

"Oh, where do I even begin with my experience at Faulkner Collision? If you're a young woman looking for a delightful blend of condescension and indifference, look no further! I walked into this establishment, and let me tell you, I was greeted with the warm enthusiasm of a wet blanket on a winter's day. As a young woman, I guess I should've expected that my mere presence would be an inconvenience to the staff. I mean, who needs customer service when you can just treat people like they're invisible, am I right? It's like I walked into a black hole of courtesy and professionalism. I naively hoped to get an estimate for some much-needed car repairs, but it seems that was too much to ask for. The employees couldn't be bothered to give me the time of day, let alone a proper estimate. I tried to muster my best impression of someone who might actually know something about cars, but apparently, I didn't quite pull it off. In the end, I decided to trust my gut and headed down the street to Fred Beans Car Star, where they treated me like a valued customer and gave me the attention and service I deserved. In conclusion, if you're a young woman seeking respect and a fair estimate, I'd recommend steering clear of this place. After all, why settle for patronizing attitudes when you can find a garage that treats you like the intelligent, capable person you are?"

"I was astonished that this collision center insists customers use only credit cards when completing transactions worth thousands of dollars. In the year 2023, when there is ample technology available to verify funds when accepting personal checks, it is abhorrent that a business would force its customers to rely on credit card payments only, particularly in light of high interest rate environment we find ourselves in today. To add insult to injury, the manager did not effectively de-escalate the situation. If I had influence over the management decisions at the Doylestown location, I would replace the current branch manager with Brian - the sales representative who was much better to respond to my concerns. I will never go to this location again, and honestly - this has seriously tainted the very high standards usually set by Faulkner facilities."

"It was a great experience working with Faulkner Collision Center in Doylestown. For trustworthy auto repair I would highly recommend this company. They provided excellent service."

"If you want the best possible quality body work, Keenan is the place to go. I have been taking my commute, custom, and show cars here for over 15 years and cannot speak enough to the quality and service at the Collision Center. Having once worked at this shop as a young lad, I can personally attest to the incredible work that this team does. I once saw them paint an entire E class Mercedes and the result was truly amazing. I want to sincerely thank Brian, Nicole, Michelle, and the Keenan Collision team for taking excellent care of me and my 2018 Dodge Challenger in October of 2018. The car looks beautiful after the work (bumper damage from someone backing into the car), detail did a fantastic job on the cleaning, and I couldn't be happier with the expedient and thoughtful service. Michelle even stayed late so that I could pick up the car which was awesome!! Thank you for also taking care of the chip and smudge on my doors!"