Gerber Collision & Glass

"Workmanship on replaced parts was very well done. Top quality work. Attention to detail, however, was lacking. Tire has a slow leak as a result of accident and this issue was addressed more than once with the office. Was told they couldn't find anything wrong. When I picked up the car had less than 5 psi in the tire. Second issue with the car was that it DID NOT START when I turned the key and they had to give me a jump to get rolling. Was repeated issues with the repair duration. Took over a month after parts had arrived due to an employee apparently quitting who was working on my car. Fortunately for me this repair was free as the accident was not my fault and was covered by insurance. Overall had I paid the over 6000 dollar repair bill I would have been seriously displeased with the sub par results."

"So far, Mike, manager and Tyler, State Farm estimator have been great. Explain everything. Biweekly phone updates regarding back ordered parts, etc. Shop is clean as are techs. Once my vehicle is repaired and home I will update my review. These photos are pre repair, of course."

"I took my vehicle here to have repairs made and painting done from 3 separate accidents. I am so impressed and happy with the results. The people there are so friendly, knowledgeable, and helpful. They called and gave updates as to the phases that my vehicle was in and explained everything that was being done. I totally recommend them."

"Took a month and a half for the vehicle to get “fixed” I had to call to get weekly updates and was being informed on someone else’s vehicle . Picked it up and it overheated , they replaced the radiator and never filled it with coolant , Installed a junk headlight and never replaced the pinstripe they tore off of door , supposedly replaced a washer pump that wasn’t damaged and now that doesn’t work . Was told to bring it back to have these issues corrected . Was Told they would call me when the headlight came in that was a month ago and haven’t heard from them . Don’t waste your time with them !! I would have been better off getting junk yard parts and having some back yard mechanic fix it"

"I understand how businesses work, and that vehicles can take some time. My car was fixed and looks very good, but the wait time was outrageous and they were not very good about giving updates. I was very clear on how I didn't have a rental or anyway around and still had to wait a month even after being told I was priority.. Do better Gerber"