Straub Collision Center
21 20th Street, Wheeling, West Virginia 26003
About the Business
Straub Collision Center is a premier car repair facility located at 21 20th Street in Wheeling, West Virginia. With a team of highly skilled technicians and state-of-the-art equipment, we specialize in providing top-notch collision repair services for all makes and models of vehicles. Whether you've been in a minor fender bender or a major accident, our expert staff is here to restore your vehicle to its pre-accident condition. Trust Straub Collision Center to deliver exceptional quality and customer service every step of the way.
Photos
Contacts
21 20th St, Wheeling, WV 26003, United States
Opening hours
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Avoid this place at all costs!! They waited just shy of 3 months on a wheel to start the repairs. I eventually had to contact the manufacturer to get the contact information for Straubs to order it. If it wasn’t for that I would probably still be waiting! Once the repairs were complete, I was able to pick up my truck with check engine lights on that they knew about from the accident. Since I’ve picked my truck up a month ago, it’s been at the dealer twice for repairs that they missed and also back to the collision center twice to fix their horrendous orange peel paint job."
"Worst experience ever. 1st took the car in for a warranty paint job where I still had to pay half, took almost 5 months to get it worked out and in then another month in the shop. Car comes out paint still missing in places peeling off ect. I go in show Dustin(who will never return your calls) and he says it wasn't sent in with original claim the specific spots for some reason and he will get it squared away. So I'm charged 1500$ and told they will resubmit. Monthes of calling and asking and getting ghosted by Dustin I find out they've been stringing me along and Honda was never going to approve their mistake. I had to call Honda warranty at the dealership and get that info myself and was told that it was denied MONTHES ago. After everything, I'm being told I'm basically SOL and out 1500$. If I could give 0 stars I would terrible service."
"My vehicle drove itself into a tree. It may or may not be because I forgot to put it in park and walked away. It also might have been gnomes. Don’t really know, but I hear they’ve been unionizing and more effectively organizing their automotive mischief. Anyway, Straub Collision was phenomenal. My insurance company was a waking nightmare, and Straub helped me every step of the way, always friendly, always ready to do whatever needed to be done. Super grateful to the whole team."
"Was T-boned and they replaced my whole back door, paint job etc, and appears well done! The job they did was great. However, they broke my key fob while they had them and when I brought it to their attention I was told it was like that before they got it, which isn’t true, and they would not replace it. It’s a shame their good body-work and my $3000 business was out-shined by their refusal to replace a $50 piece they broke. I would recommend them for their work, but maybe not professionalism"
"I was involved in a car accident not long ago to no fault of my own. Even though they were jam packed they still made time for me and got my car in there within two days. The appraisal they did was phenomenal and I’m so glad I went there. They even went as far as getting the few things I left in the car and holding onto them for me. They did that before I even asked them to. Chuck was so informative and made this process beyond easy. This is my first accident & hope it’s the last. However if ever need be I surely will be going back to them! Great Job Ladies & Gentleman ❤️ The lady that answers the phone is a sweetheart!"
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