Massage Envy 498 Second Street Pike, Southampton, PA 18966

"Facial by Victoria was a great experience very relaxing and skin calming/cleaning left fresh skin feeling. Great service!"

"Visited Victoria for a facial today & it was bomb!!!! Left feeling so refreshed and relaxed."

"Great location !!! Been a member for 2-3 years… my favorite for FACIALS IS SUSAN, she is very sweet and awesome at what she does. Massages are best done by LISA ❤️❤️❤️"

"First, let me say this - I am a very Very VERY tolerant person and stand for human kindness above all else. But as a paying customer — I can not sit back and not say anything about what I have witnessed at this location. Never in my life have I seen such unsanitary conditions, customer mis-treatment, and unprofessional behavior. It all comes back to one individual and unfortunately she is the manager. I don’t know the correct spelling of her name (Sherry or Sharde) so don’t hold me to the spelling, either way, the girl is the manager of this location as well as the Langhorne location. As said before, I am very tolerant person and I could totally look past if this woman needed to bring her kids to work from time to time and they were in the office with a game or toys or something to occupy them, but that is not what happens here. She brings her children in every shift, half the time they aren’t fully dressed, they run around the spa, and recently one was sick with a cold and was wiping his boogies all over the front counter. It doesn’t stop there. Because she brings them in every day, there is no focus on the customers and doing right by them. They have been so many times where they need to cancel our appointments because someone called out. Once after a specific set of cancellations and rescheduled appointments, the manager called me at 9:30am to remind me about a same day 11am appointment. She left a message and indicated that if I didn’t make it in, they would have to take half of a session for the no-show. That was totally acceptable and I was able to make it so thought nothing of it… until I walked in and she looked me dead in the face and said “oh, what about your 10am appointment.?!” … I was baffled because she said nothing about a 10am, only the 11am and then proceeded to take a WHOLE session (not a half) from my account. When I tried to have a conversation with her about what she said on my voicemail and all the confusion with their cancellations, she wouldn’t even acknowledge her fault — mainly because she is too busy running her personal day care to take care of her spa responsibilities. And so because of that, the customers are punished. She is rude and condescending to everyone. Staff complain about her. Staff members at the Langhorne store have complained about her. And know several people I know are canceling their memberships SOLELY because of the manager. Do not sign up for a membership here. This location needs all new management."