Hand and Stone Massage and Facial Spa
936 Penn Avenue, Pittsburgh, Pennsylvania, United States
About the Hand and Stone Massage and Facial Spa
Hand and Stone Massage and Facial Spa is a luxurious beauty salon and spa located in the heart of Pittsburgh, Pennsylvania. Our skilled therapists and estheticians are dedicated to providing you with the ultimate relaxation experience through a variety of massage and facial treatments. Whether you are looking to unwind with a soothing hot stone massage or rejuvenate your skin with a customized facial, our team is here to pamper you from head to toe. Come visit us at 936 Penn Avenue and indulge in a day of self-care and blissful indulgence at Hand and Stone Massage and Facial Spa.
Photos of Hand and Stone Massage and Facial Spa
936 Penn Ave, Pittsburgh, PA 15222, United States
Opening hours of Hand and Stone Massage and Facial Spa
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
08:00 - 19:00
Sunday:
10:00 - 18:00
Reviews of Hand and Stone Massage and Facial Spa
"I am impressed with Sarah and her knowledge. I had been receiving deep tissue massage but when we discussed my medical history and medication she recommended that I not receive deep tissue because of the risk of bruises. I have enjoyed every moment and feel that her massage does what I need for my scoliosis."
"Liz is wonderful. Every massage begins with her questioning me re: health changes or concerns, range of motion limitations, sleep problems, as well as emotional issues you may have (but of course only if you’re comfortable discussing said issues)because even those things can affect your body. Then she goes to work! I hate when that hour is over."
"I started going to hand and stone during my pregnancy. I’d go to the Centre St. location, in which was told I couldn’t cancel my membership- found out I could. I accrued a few credits during pregnancy, so I switched to the Penn Ave. location. Staff is always fairly friendly. Referred my partner, and he didn’t like it, although he had a monthly membership he kept forgetting to cancel. He accrued 2 credits, in which upon cancellation, was never told they expired in 60 days. He lost out on them, and there was nothing they could do. As a business owner myself, I do my best to accommodate clients, yet I was told by the manager they couldn’t do anything. We absolutely won’t be going back to any locations or supporting this franchise. We were not asking for anything but what we paid for, and also we’re not informed about the policy. Your customer service processes must be handled better!"
"I just want to state that I have never been to here/ never have I ever had a massage here. I tried booking here 3xs in the last 3 months (one time every month I tried). I’m not usually one to leave a review for a service I never received but my appointment, every time I have made it, was cancelled the same day of the appt and with less than an hour’s notice. I live maybe 10 mins away so luckily I’m usually pretty responsive but they’ll send an email in hopes that I’m not already driving over to the location. I have to call THEM to ask what Happened to my appt and every single time they tell me someone called out sick. I always book with “Any service provider”. I’m not picky about it. Apparently they get sick over there a LOT. Really disappointed bc I wanted to try out this place and I’m not a believer in leaving a review for a service I’ve never had but just my experience. I work by appts and so I get it happens sometimes but I would never do this to my customers without some way to remedy the situation."
"I love Hands & Stone. I usually come here for massages with Christine and she is wonderful. Today I have a facial a microdermabrasion with Adam and my skin feels great. I will most definitely be back. The front desk staff is extremely courteous and efficient. Highly recommend Hands and Stone!"
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