Fuku Tea

"When made correctly the drinks taste good. But, extremely poor customer service. When I go here with my family we are ordering multiple drinks. I would say in 6 out of 10 visits they mess up at least one of the drinks. When they mess up your order they refuse to fix it. The staff will tell you to fix your order you must pay for a new drink. Meanwhile the cups they use are not sealed so it is very simple to for example add a scoop of pearls that have been left out. Instead Olivia who claimed to be the supervision on duty agrued with me for at least 15min. about why she couldn't just add the pearls which I had paid an up charge for to my drink. Now mind you we've ordered and paid for $30-40 worth of drinks so no one is trying to say get a free drink which is what Olivia tried to accuse me of until another staff person took over and offered a sample cup of the missing pearls. Very displeased."

"The main reason this place is getting a two star review is because you can’t select whether you want actual tea added into the drink or not. You have to choose between jasmine or black tea, which both make the beverage taste like either one very potently. I ordered the vanilla flavor with black tea & tapioca, and it tasted like iced black tea. You can only taste test the different options bubble options, but you can’t taste test any of the flavors. They do offer soy milk as a non-dairy option, which is kind of nice. But given the fact that their flavors are mainly just going to taste like iced tea, I don’t think it’s worth it. My brother ordered the honey flavor, and the mango flavor, both with jasmine tea, and they both tasted like jasmine tea. The mango one tasted a little bit like mango, but it had a strong jasmine tea flavor to it."

"High quality bubble tea. After my somewhat disappointing purchase from Love Tea, I wanted to try a different boba store as well. This place definitely delivered. They have many of the classics as well as their own unique options. Plus, there are 2 confident Fuku Tea locations around Pittsburgh. I tried their small pineapple smoothie with the popping yogurt bubbles. It was definitely very good. You can control your sweetness level, so if you want a healthier drink, just opt for low sweetness. There's even an 'extra sweet' option some places don't have. I just opted for regular sweetness. Such a variety of different add one, from the boba pearls to the yogurt to jellies...it's great! Good amount of milk options too. I went with regular 2%. The drink was very good. A bit expensive, but nothing crazy. In line with other options for portion and price. The yogurt pearls were amazing, with a slight tart but still sweet burst every time I tried them. The pineapple was refreshing and not too icy. All in all, I definitely recommend this place. It's especially good when the weather is warm outside. There are a wide variety of add ins and an option for nearly anyone. Boba lovers will likely enjoy Fuku Tea."

"I really like coming here because they are open late and you can make your own bubble tea selection. I guess what I mean is that you can customize your bubble tea order. The popping bubble is interesting but I do prefer the original tapioca pearls. There’s also nice outdoor seating so definitely consider coming here or if you’ve never had bubble tea here before."