Family Behavior Solutions
225 Newman Avenue, East Providence, Rhode Island 02916
About the Business
Family Behavior Solutions is a health institution located at 225 Newman Avenue in East Providence, Rhode Island. Our team consists of specialized Behavior Analysts and therapists who are dedicated to helping children and their families using the principles of Applied Behavior Analysis (ABA). We take a family-centered approach to ABA, focusing on the individual needs of each child and their family. In addition to providing therapy services, we also offer career opportunities to students in ABA and other programs, as well as to other professionals. We collaborate with educational institutions to support children with varying needs, ensuring that they receive the care and resources they need to thrive.
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Contacts
225 Newman Ave, Rumford, RI 02916, United States
Opening hours
Monday:
08:30 - 19:00
Tuesday:
08:30 - 19:00
Wednesday:
08:30 - 19:00
Thursday:
08:30 - 19:00
Friday:
08:30 - 19:00
Saturday:
Closed
Sunday:
Closed
Reviews
"This company is very unprofessional, please if you’re looking for help for your child : DO NOT Use this company. Inquire information on your ABA worker, people are not always what they seem. Very IMPORTANT: KEEP CAMERAS IN YOUR HOUSE!!! They do not take parents concern seriously. I have soo much more to say about this company uncaring practices. But I can’t right now. ** Replying to owner. When it did matter, when help was needed that response was NOT GIVEN. No one was there to offer “Availability to Listen or To Learn “.. THAT OFFER CAME TOO LATE!!!!"
"After seeing so many great things happen here at FBS, I felt compelled to write a personal and honest review. The environment is safe, inclusive and kind. Our commitment to both clients and staff is unmatched and I could not be prouder to be a part of it all. 4 stars because there is always room for growth."
"I was initially excited to join FBS and continue to grow my knowledge in the field as a BT. It was my goal to take on as much responsibility as I could and facilitate positive change in clients. However, my experience with this company was extremely disheartening. To begin, incoming staff are given insufficient training. Had this been my introduction to aba, I would have felt completely lost and overwhelmed. To add to this, BT’s are supposed to receive 1 hour of supervision for every 10 hours of direct therapy, yet this never happens (unless you count being watched on a camera and being talked ABOUT as supervision). I observed falsified data collection on multiple occasions as well as improper use and implementation of aba terminology all while being trained. Being in this environment made me feel as though I were regressing as a BT. Next, this company is anything but collaborative, which is a huge problem since aba is all about teamwork. Despite BTs putting in the direct therapy, they are discredited and left out of decision-making for clients. In addition, BTs are not allowed to have any contact with families which raises a huge red flag for me, as parents deserve to know who their children are working with each day. I felt extremely small and insignificant as a BT in this company; it felt as though management did not trust their staff enough to even write clinical notes or have any contact with the families. Despite management making their BTs feel inadequate, they have no problem using their ideas and discrediting them given the opportunity. The hostility and drama in this company is worse than I have ever experienced. The worst part is, management facilitates a lot of it. In my time at this company, I witnessed drama get blown out of proportion because management joined in and shared confidential information rather than remaining neutral or encouraging teamwork. This was particularly difficult to witness given that drama takes away from clients’ services. Almost daily, I had multiple people in management ignore my greetings or questions, and I took it personally until many others shared their same experiences. I witnessed (and received) unnecessary comments and CONSTANT dirty looks and eyerolls that made me dread showing up to work. They made feeble attempts at boosting the morale of the center, but it all felt artificial since they continued to treat staff poorly. Considering the company is small, upper management is made up of a group of friends. This makes communicating confidential concerns feel impossible, as everything seems to come back around and create more trouble. I was initially excited to join this company and had the pleasure of meeting some amazing clients and staff. However, the overall morale of this company disappointed me. FBS had the potential to be a good aba provider, but they fell short on compassion and professionalism. There are some innate soft skills that are crucial to being a good employee (especially in management), skills that can’t be taught, like kindness. Until these kinds of staff are in charge, I feel no real change can happen. It was unfortunate to leave, but it was crucial for my own growth and mental health."
"Worked with the company for almost 8 years. So many opportunities for growth within the company. My favorite part of my job is forming relationships with the children and watching them gain new skills!"
"Profit-focused company, the progress of the children is not prioritized. Inconsistent staffing leads to frustration within both the children and employees. Staff are fired promptly without any notice or reasoning. Very poorly managed and employees' wellbeing is unimportant to higher ups. There is a lot of petty drama that many employees cannot keep out of the workspace."
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