Tower Health Medical Group Family Medicine - Exton Thomas Jones 495 Thomas Jones Way, Exton, PA 19341

"The women at the front desk are very slow and have disgusting attitudes. They took extremely long and made me arrive late to work. This office is terrible but I appreciate my doctor so I will continue to return. But these ladies need to be trained on customer service."

"Everyone there was very kind.From the girls at the front desk, to the nurse and the doctor. Very understanding and kind, they listen to you."

"I'm very content with this office. I've grown pretty fond of Dr Keah, I've had a negative output on her before but after my visit today we were able to clear the air and it really came down to lack of communication."

"Brandywine family practice of Exton, the staff is rude and unprofessional, I would not recommend anyone to make appointments here. There is no professionalism what so ever here, very inconsiderate. If I could give no stars I certainly would. The secretary was completely rude and hung up on me, and constantly cut me off. My son was in NIICU for 3 1/2 months at CHOP during this period that I scheduled and soon passed away from N.EC, low blood sugar and pressure and high bilirubin levels. His blood was also not clotting. As I tried to explain my situation to her she had no sympathy or human compassion. It breaks my heart there are greedy and inconsiderate people out there still."

"Great staff, been going to Brandywine Family Practice for years. Front desk is always polite and professional, ready to work with my schedule to have me taken care of. The doctors are truly skilled at what they do."