Sam's Plaza Shoe Repair 833 West Trenton Avenue, Morrisville, PA 19067

"It was very nice and helpful. Reasonable prices"

"Don’t Ever Go To This Place. I had 3 traveling bags that need zipper repairs. I called the shop and asked if they repair zippers. The lady said they do. I took the bags to her shop and explained what repairs are needed on each bag. She charged me tha money upfront. I went back to shop at evening to confirm if she would be able to repair them. She said she has been doing it for over 20 years and she would call if she couldn’t do any of it. I was asked to collect the bags after a week. When went back to collect the bags, there was only one bag that was repaired partially and other 2 were not repaired. Rather one bag was even more damaged. When I mentioned it to her she started to fix one zipper which she couldn’t fix it. She finally said she does not have machine to fix the bags. I asked her then why did you accept the job if you knew you wouldn’t be able to do it. When I asked for my money for not completing work on 2 bags, she very rudely said take bags and step out the shop. She did not return money and I had to call Police. I am also going to file a law suit on them. Extremely disgusting behavior and worst customer service. They should better close the shop and stop robbing customers."

"The Coach purse that my mother bought me before she died broke. I took it in to Sam's Plaza Shoe repair because of the great reviews. I walked in, and the guy's daughter was at the counter. I would say that she greeted me, but it's not quite the term I would use. Unlike the other reviews that paint the picture of a happy family with Disney birds happily chirping at the daughter's extended fingers, when I walked in, she was rude and nasty. I really wanted to get my purse repaired, so I swallowed my pride, and forked over the $17.50. several days later, I sent my boyfriend to pick it up. He picked it up last Saturday, 5 days ago. Tonight it broke in exactly the same spot. Had they been kind and lovely to me, I would bring it back and give them a chance to fix it. Instead, I am going to take it to a different place. And, of course, I am choosing to write this review. I will let you know if the new shop is able to repair it, and will respond to this review when I am sure it's fixed."

"NO ONE BETTER! We’ve been taking our boots, shoes and other items to Sam for repair for many, many years. With a good pair of work boots costing me a couple hundred dollars these days, I’m not throwing them out when the soles wear out or down to the point that they need to be replaced. Sam resoles them and I have a practically new pair of boots again for a fraction of the price of a new pair. Sam recently fixed two damaged cases for me. Replacing the carry strap on one and replacing a buckle on another, a HUGE savings as opposed to replacement. I’ve seen repaired leather pocketbooks and other items on his shelf over the years too, he fixes it all. He also does prescription and specialty footwear work. Don’t hesitate to use Sam’s for your shoe repair needs, he is a true craftsmen. You can’t go wrong."