lou's auto gallery

"Bought a car here had no problems paid cash everything was good"

"Terrible place to come. Bought a 2017 Hyundai Senada from them. I put over $4,000 up front. It took the owner 2 weeks to get my plates when I request I do it myself and to get it done right away. Then come to find out I needed new tires and a rear drivers side control arm. Found out within 3 weeks after purchase. I told him he kept replying “he’d take care of it, he’d take care of it”. The mechanic didn’t understand how the car had even passed inspection in that condition. I told the owner I told the owner that I was replacing the tires and repairs on my own that it wasn’t something that could wait to please just take it off the balance of the vehicle. He agreed…. Here it is the last payment which is the the value of the repairs I had to come out of pocket for myself and he put the car up for repo. I confronted him about the situation and he said that the repairs wasn’t his problem. This isn’t the first time he repoed the car either. Once I had sent a electronic payment and his system was having problems on their end so it didn’t show as paid. (It was a one time missed payment for the record that wasn’t really missed.) so he repoed the car and made me pay for the tow anyways once everything was clarified that I had made my payment. He’s extremely unprofessional and it’s really not worth the trouble no matter how bad you need a car. Now he’s lying to the police saying that “He didn’t remove my plates and that I owe him more money.” DO NOT GO TO THIS DEALERSHIP!!!"

"great communication, left my car in perfect condition and fast service. would come back anytime. 11/10 for any automobiles"