Cardinal Appliance Repair

"Awful. The guy didn’t know how to pull out my dishwasher from under the counter. Then asked me if I knew how to. And he’s an appliance guy. Shouldn’t he know how to do that? His excuse was that he didn’t have the proper tools. Again isn’t he the appliance guy?. He then proceeded to gather his tools tell me sorry and then walk out the door. I wouldn’t recommend them. Heck no!"

"Excellent experience and tremendous customer service...We required service for two separate issues on our Jennair dishwasher. (One longstanding minor issue, and one new major functional issue.) Our initial call was answered promptly, and the service call was scheduled for the following day. On the day of the service, the repairman arrived on time and quickly diagnosed the problems. We provided him our approval to order the required replacement parts, which arrived within the next few business days. The repairman then called to schedule a follow-up appointment for the following day. On the day of the follow-up service, the repairman arrived on time once again. He promptly repaired the 'major' functional issue, but found that the replacement part which Jennair sent for the 'minor' issue was not the original part. The original part was discontinued by Jennair, and replaced by a part which the repairman judged to be an inadequate fit. The repairman explained the situation to us, and explained that while the dishwasher would now be functional, the 'minor' issue could not be fixed and because of that he would accept no payment from us. Nothing, not even a small gratuity to cover his time and/or travel expenses. This type of service may have been the norm many years ago, but I consider it exceptional in this day and age!"

"Terrible approach to appliance service for my Frigidaire. It has been 4 weeks. They don't call, they lie. My advice, find out who services an appliance you're thinking of buying next. If it's these guys, look elsewhere or find a different brand. Very very disappointing."

"He came to repair a dryer. when he was done he said "all set" and left. When we went down to see there was blood all over everything. He must have cut himself and didnt tell us. He bled all over the white carpet, three white shrts, there was blood on the sink,the floor, all over everything. we have an infant!!!! Now he called us saying we have to pay for his medical bills because he needed stitches!!!! Whirlpool sent him to us. We are suing whirlpool as well as Herbert Cardinal. DO NOT LET THIS MAN ON YOUR PROPERTY HE IS A SCAM ARTIST. unfortunately for him I am very experienced in this area and am well aware of insurance and parameters. And the kicker is he never even fixed the dryer. All he had to do was tell us he hurt himself. He called usthree weeks later threatening us with his medical bills!!!!!"

"We had the BEST Experience with this man! He was so nice, and honest too! He came back twice to fix my dryer and also ordered a part to fix the microwave. He's excellent and very reliable! I would call him again in a second! Use this man if you need any appliance serviced, especially Whirlpool brand. Thank you, again! ~Angela"