United States Postal Service 7715 Post Road, North Kingstown, RI 02852

"Same experience with a supervisor there!!! His name is Ryan and he literally got in his personal car to drive over to open the package box in our complex because the wrong key was left. WOW! Thank you Ryan!!! This is definitely above and beyond."

"This Post office is so incompetent. I paid extra to have my package the next day and i got a message my driveway was blocked and couldn't be delivered. I am on the main road and dont have a driveway and was home all day waiting for my car part.. They all are family n friends at this branch and customer service is the last thing they care about Sadly.."

"This review is for their customer service - Dave and Darcy - I happen to use this location to send packages to my deployed brother, it's a out of the country kind of deal so it takes a few minutes longer to handle. Dave and I believe her name is Darcy are the sweetest most helpful people I encountered throughout the years of sending packages … On the other hand there's Lori! that holds up the lines because she serves 1 customer per hour (I swear that's her target rate) she should have been retired because she's not helping anyways. I always have hard time getting anything done with her! Dave and Darcy jump in and save my day and that happened a few times already. She can't answer a question to save her own life, lost in her own mind! she needs to retire and leave this position for someone else that needs the job and might do better than her helping people. Next time I go in there and she's the only available casher again… you bet either I'll ask for some else to help me or just simply leave not worth wasting my time watching her doing nothing."

"The manager at this location is AMAZING. I went there to get a key for the communal mailbox in the building my business is in and she litterly got in her (personal) car and met me at our building in 5 minutes. I honestly could not believe it, she made my day today."

"Customer service is absolutely AWFUL. Who ever is working at this location refuses to answer any phone calls. I’ve had a package that has been “lost in transit” “missent” “forwarded” for over 10 days. Then my package is reported as “delivered” and is no where to be found! The worker in this location will pick the phone up and hang up. I have called 20+ times to speak to a person. I have been forwarded to this locations # by multiple other USPS branches that have no answers as to why the phone is not being answered properly. I understand it is busy, but it is in your job description to answer phones and provide customer care for the USPS customers. Absolutely terrible experience and extremely unprofessional….still have not received my package that was worth $$$. This branch should be reviewed by the USPS Board Members and employees should receive penalties for not providing their service professionally and efficiently."