Burger King

"They gave me a regular whopper instead of an impossible whopper. The mobile app is not good, they took forever to make my small order despite me scheduling it hours before the pickup time."

"Waited in drive through almost 40 min with two cars behind me none in front. They still managed to miss items in our order had renter the drive through. I understand if your busy on late night but they literally weren't. The person at the window finally had to go back make our food."

"I placed a mobile order at 9:03pm and didn't receive my food until 9:39 in the drive thru. When I got there, i was the 3rd person in line and car 1 waited a little before he ordered and moved on. The couple in car 2 were told to hold and so I sat behind them until 9:25 when they placed their order because the person on the speaker wasn't answering them. In that time, 3 other cars were behind me and eventually left. 1 was an old woman who got out of her car to open the dining room door but it was locked even though the app and signage on the building itself says the dining room is open until 10pm. I order at my turn and come to find out in those 20ish minutes I was already there, cars 1 and 2 were actually waiting behind another car that had ordered and pulled around before I even got there. Took another 10 minutes for them to get their orders and another car was behind me saying they ordered before and had food missing. When I was at the window, I could see 3 women around. 1 was actually working, another was eating a chicken patty with her bare hands as she talked to other workers or worked a screen, and the one who actually gave me my food was standing by the bags on her phone. My order was 2 double cheeseburgers, a small fry, and a large onion ring and they were cold on top of that wait and the unapologetic manner this store was being ran. I wanted to try this one out because the closer one further north gave me similar burdening issues but this was ridiculous. I fully understand being understaffed or overworked, but when you're locking up early and standing around and eating on the clock while others wait almost an hour in a drive thru of a major restaurant chain, there needs to be some sort of accountability or corporate audit."

"Waited an extraordinarily long time for our Whopper junior and 4. Spicy wraps. When the person finally served us, they apologized. But upon getting on the road we found that the burger and the fries were ice cold so why the wait?"