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Affinity Physicians Brookside Family Medicine
595 Washington Street, Coventry, Rhode Island 02816
About the Affinity Physicians Brookside Family Medicine
Affinity Physicians Brookside Family Medicine is a trusted healthcare institution located at 595 Washington Street in Coventry, Rhode Island, United States. Specializing in family medicine, the dedicated team of physicians and staff provide comprehensive and personalized care for patients of all ages. From routine check-ups to managing chronic conditions, Affinity Physicians Brookside Family Medicine is committed to promoting the health and well-being of the community. With a focus on building lasting relationships with patients, this institution strives to deliver high-quality medical care in a welcoming and compassionate environment.
595 Washington St, Coventry, RI 02816, United States
Opening hours of Affinity Physicians Brookside Family Medicine
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 14:00
Saturday:
Closed
Sunday:
Closed
Reviews of Affinity Physicians Brookside Family Medicine
"I had an appointment at 1:30pm for my baby, got there on time for the receptionist to tell me I had missed it and that it was really at 1:00pm. I had received the text stating the appointment was indeed at 1:30pm and even still they turned me away and forced me to reschedule, the receptionist was rude and miserable about. Acted like it was MY fault and like I was to blame. Was completely unapologetic and mean. This was for A BABY, we will be switching pediatricians ASAP"
"Doctors & nursing staff are pleasant and great with my child. The receptionist is especially rude whether it be in person or over the phone. It makes any interaction that could be enjoyable less than such as she is the initial point of contact."
"Been going since I was a child. AVOID AT ALL COSTS. Once you walk out the door, they don’t care about you in the slightest. They won’t answer the phone for days at a time, I’m currently 4 days without my prescription because neither myself or CVS can reach them. In addition to rarely being open compared to other practices they are closed from 12 - 1 every day. In addition to that, they sometimes close before posted hours. Their messaging service says they check their messages several times a day. This is a lie. You won’t get your call returned for days or possibly even weeks according other reviews"
"Receptionist was very rude. Rude over the phone as well. If you’re going to have someone be the first face they see when they walk in... maybe hire someone with customer service skills. This facility now has lost 2 patients due do this, but they didn’t seem to care when we called to tell them this , “that’s fine!” She replied in a sarcastic and rude tone ."
"I’ve been going here since I was a child. Some of the very same people that worked there then, are still there. I’ve had all sorts of experiences here but I’m giving it 5 stars now because I absolutely love Jennifer Olson. In all the years I’ve been going here, she is by far the best medical professional I’ve seen jere so far. She’s patient, kind, informative and actually spends the time with you to listen to all of your concerns. She’s literally the reason I still go here. She’s truly the best."
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