Colonial Mills, Inc

"I bought a large braided area rug from their website. I am happy with the quality for the price I paid, and the shipping time was within the time frame they specified. Knocking a couple stars off for customer service issues - the rug I received is a very different set of colors from the picture online, and though I emailed their customer service about this over a month ago (with detailed information and pictures), I have heard nothing back."

"Warehouse outlet sales are Open quarterly and on holiday weekends. Follow colonial Mills on Facebook or sign up for their mailing list to know these dates. Great deals on area rugs , runners storage baskets and hampers ! ( Prices are cheaper during the outlet mill sale on location compared to the online prices listed )"

"I have purchased several rugs from Colonial Mills and have been very happy with the quality of the products. Recently I purchased a rug and measured incorrectly so the rug was too small for the space. I contacted Colonial Mills and received a quick response from Evelyn. She was wonderful and I was able to return the rug without a restocking charge and order a new one. The process couldn’t have been easier!!"

"Drivers picking up food, this is not the spot. The dock is in the back (E2) dock #. Entrance is closest to the RR tracks. You will get stuck on the other side. Its easier to go in the parking lot across the street then come straight across mineral spring. The dock is before the "art"."

"Took my mother to buy some rugs. She found out about the store from the tv show, Chronicle. She was like a kid in a candy store. Didn't know where to look first! Lots to choose from. All sizes, shapes and colours! Beautiful! Can't beat the prices! The employees we encountered were all very welcoming and helpful. We'll be back!"