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Center for Cognitive and Behavioral Therapy of Greater Columbus
62 Westerview Drive, Westerville, Ohio, United States
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About the Center for Cognitive and Behavioral Therapy of Greater Columbus
The Center for Cognitive and Behavioral Therapy of Greater Columbus is a health institution located at 62 Westerview Drive in Westerville, Ohio. Our mission is to apply the science of behavioral health to provide effective therapy for individuals struggling with depression, anxiety, panic, stress, and trauma. Our approach is grounded in evidence-based practices such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and acceptance and commitment therapy (ACT).
Our dedicated staff, including experts like Dr. Kevin Arnold, continually strive to incorporate the latest science and techniques into our therapy sessions. We offer individualized care plans tailored to meet the unique needs of each patient, focusing on what is important to them to help them enjoy life and feel their best.
Our team includes therapists like Stephanie, Kelly Spears, and psychologist Jeanie Zsambok, who are committed to providing compassionate and effective therapy. If you are interested in our services, please contact us at one of our locations in Columbus, Westerville, Gahanna, Lancaster, Mason, Marion, or Dayton. We look forward to helping you on your journey to improved mental health.
62 Westerview Dr, Westerville, OH 43081, United States
Opening hours of Center for Cognitive and Behavioral Therapy of Greater Columbus
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Center for Cognitive and Behavioral Therapy of Greater Columbus
"The secretary is a horrible person, she makes you wait at the window for 20 mins while she talks to her boyfriend very loudly on the phone about very inappropriate topics. I missed an appointment and paid the late fee of $175 to my therapist at the front desk, the money never made it to him and I was dropped. DO NOT go this place, it's ridiculous how it operates. I reported this place for multiple ethic code violations. I'd wouldn't give any stars if it was possible."
"If I could give them negative stars I’d do it in a second. DO NOT USE THEIR SERVICES. I honestly can’t decide if it’s a scam or they’re just extremely incompetent. I’ve been fighting to get the results to my assessment OR a refund for 4 months now. This establishment has broken me at the lowest point in my life. It took every ounce of strength to even pursue mental health help, and I feel nothing but taken advantage by these people. To this day, after dozens of phone calls and emails and physical visits to the location, I still have not received my results or a refund. Save yourself the emotional pain and just go somewhere else."
"This post refers to the administration. The customer service is terrible. They offer mental health care services but can't even call existing clients back in a timely manner. I understand they say they are short staffed but then pay overtime, something. Don't leave people trying to schedule appointments hanging so they have to call back multiple times. Also, if you are a new patient, expect to have to reschedule when you arrive for your first appointment because they have terrible communication skills and they expect you to guess what forms need to be filled out. If you don't do them in advance, they won't let you be seen."
"I don’t recommend this office. Our very first appointment was canceled 35 minutes before the appointment time. We live an hour away. 2nd appointment the therapist was a little late. Things happen so no big deal. 3rd appointment was fine. 4th appointment was cancelled and we weren’t told until we were already there. These appointments were for my daughter who we pull out of school every other Monday to attend these appointments. My husband and I go into work late as well. Front desk told my husband that we were called and informed of this (we were not and the front desk could not provide me a time that I was called). The supervisor then told me that we were never scheduled even though we scheduled 3 appointments out during our 1st actual session. They can’t seem to get on the same page and drop the ball often. Needless to say, we are looking for a new provider and you would be better off doing the same."
"Extremely unprofessional and cold. My husband was charged $300 without any bill in hand or knowledge of the charge. When I asked for a bill with a breakdown they said that would be difficult to do. The office staff was extremely rude, uncaring, and doesn’t care for the well-being of their patients. They were unwilling to reimburse, and justified their behavior. For a medical facility, let alone a mental health one I see why they don’t have good reviews. Had we know this was the case we never would have stepped foot in this facility. I would NEVER go to this office. They are unwilling to work with you and don’t care to retain their patients This is for the Westerville location specifically."
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