Ocean State Urgent Care of Smithfield

"If I could give this place zero stars, I would. I recently had my first visit and it will most certainly be my last. Everything was fine until I saw the NP and she was rude, and told me that she had only 10 minutes with me and there was nothing she could do there for me at that facility. Zero compassion, plus she refused to listen to me. Do yourself a favor and make an emergency appointment with your PCP, go to another Urgent Care, or the ER if you need to. I would avoid this place at all costs."

"Very nice staff made the whole process easy and efficient. which is great when you’re not feeling well. Didn’t have to wait long to be seen and the prescriptions were filled and ready before I got home."

"Went to Smithfield Urgent Care 3 times within 3 weeks for an ear blockage and ear infection. They couldn’t even fix this elementary issue. The first visit I was given an antibiotic. Didn’t work. Second time I was given ear drops for a blocked ear. Drops couldn’t even enter ear canal , it was blocked. Third time I was told after arriving at 4:30, when they close at 6, they weren’t taking any more people. They don’t seem to have a problem taking my money but cannot cure simple ear infection! Don’t go to this facility , they take your money and don’t help with the issue at hand. And the facility doesn’t mandate masks even tho the waiting room was full."

"Why don’t they close this urgent care down for good? Place is useless, I went there several years ago, they drew blood and when I called to get results, they said I was mistaken, cause they had no record of me being there, yet charged me $30.00 co pay? Place has not changed in many years? They need to close down and change name and get new help and front desk people? Bunch rejects! Close down you only got 2.3 stars and place sucks? Rather die than go there? They are idiots? Go atmed in Johnston or one in Lincoln? Like Fatima use to be great Hospital, now it sucks ?"

"I took my daughter there today at 5pm for a sick visit. She was diagnosed and put on an antibiotic. I was told they would call in the prescription. My husband went to pick up the prescription at the pharmacy two hours later & was told by the pharmacist at CVS there was nothing there for us. Now, it is after hours and this urgent care is close so I can't get my daughter's prescription. She's going back to college early tomorrow morning so I needed the prescription today, and this is why I went to an urgent care instead if her regular doctor's office. I then called the urgent care's "after hours" phone number and explained my situation to the gentleman who answered the phone, but he informed me he couldn't help me and I would have to call back tomorrow morning & hung up on me! He didn't try to help me at all and told me if I spoke to any doctor that I would have to pay an additional fee. Why? They made the mistake there. Also he said he needed the doctor's name we saw but I explained that I didn't know her name since it was a walk-in and it was the first time I met her. That's when he told me to "have a nice evening" & hung up on me. I will say, the nurse, doctor or doctor's assistant & woman at the front desk were very nice, but unfortunately I was not able to be helped!"