St. Luke's Hospital, New Bedford

"This is the worst place you can ever be if sick. Go in there with a heart condition and test after test the answer is I think this is the problem. I had enough and discharged myself. Then I stupidly go back there the next day with the same issue and the first thing the do, is check me in with the wrong name. Then they leave some with a clear heart problem, out in the lobby for two hours. So I walked out. Do yourself a favor. Stay away from this place if you have any chronic issue."

"I was at St. Luke's Hospital yesterday. Arrived at 2:30 p.m. and after going into triage, sat for 6-1/2 hours with no care or help. Felt like I was going to pass out, so went there for help. I could hear people talking that they had been there since 8 a.m. and were still waiting to be seen. Finally at 8:30 p.m., I left. This is so sad and I still feel awful today. If the hospital is at full capacity, then say so so people can go elsewhere instead of wasting all this time for absolutely nothing. Horrible hospital, horrible people. Can't answer your questions and don't know anything. Let's build a new hospital who will care for patients and treat patients the way they should be treated. How they can expect people to wait for hours in an emergency room. It's an emergency room, not a walk in center. GET IT TOGETHER ALREADY!!!!"

"The care at this place is sad. They treated my father horribly and tried to send him home with a brain bleed and refused to give him another scan. His face was dropping and they put in his chart that he said it was chronic which is 100 percent false. They are always trying to cover themselves. We are leaving and going to Boston for better care. Sad this place is even allowed to operate anymore. I only ever hear bad things about this place, turns out they are all true. UPDATE: 3 days after being released my dad wasn’t feeling well so we brought him back to Tony. Turns out he needed emergency brain surgery and wouldn’t make it to Boston so they rushed him to St Luke’s. The surgeon was great and so was the anesthesiologist. But now it’s been 3 days since his surgery and they want to release him again without another scan! I’m not understanding the logic here. He almost died because of THEIR neglect and now they are doing it again"

"This was my second visit to this emergency room and I waited almost 12 hours each time. This time there was no resolution nor next steps. I waited hours to get a CT scan and Ultrasound, hours to get discharged and was treated like I did not matter. I informed them of my intolerance to Ibuprofen both times and was was going to be medicated Ibuprofen. One of the nurses kept making remarks as if I was there the day before, if she looked in my chart she would have seen that I was not. The nurses did not properly note my concerns nor my progress/answers to the questions they had asked through the night. While the nurse tried to put in an IV she pooped/punctured my vein to far in as a result I am still left with a big bruise on one of the arms she damaged. She kept putting the needle in and out of my arm to get drops of blood. She stated my veins were really good she just isn’t able to get any blood. I was already in a lot of pain which was visible, before she pricked me with the needle I did mention that I was a bit phobic to needles. After being unsuccessful for several minutes, she left the room without saying anything and did not clean up after herself, leaving everything on the table and did not come back. I waited a few hours until another nurse came in Gerryann and she questioned if the nurse drew my blood and was able to get an IV since it showed incomplete but the labels were printed. She was able to get my vein immediately. But I waited hours after that to see the Doctor who ordered a CT scan and hours after that to get the CT scan and hours after that for the ultrasound and without warning of the provider change a new doctor came in and with little to no answers about my condition and pain discharged me. I would never recommend anyone to go to this facility. The bathrooms were unhygienic the rooms did not smell clean and not only will you wait to long for answers you will not get any."

"The staff it’s self was great. The Doctor a Moron, I’m not better off then I was 4 days ago when I was admitted to this place. No help, no solutions to help me get better only giving 2 star because the nurses were great In Making me comfortable. Idk why I put myself through the torture of going here. Leaving in same amount of pain as I walked in. I refuse to take any narcotic, I came here for help in getting better at got none TERRIBLE!!"