CVS 150 Granite Street, Westerly, RI 02891

"Pharmacy staff are RUDE, don't listen carefully to your requests, are Narcissistic and Very unprofessional. They were looking for the paperwork that gets attached to your receipt in the GARBAGE. The young female has a snarky attitude and is verbally abusive to customers. She takes no responsibility when it comes to her mistakes or being uncertain of procedures!!"

"THERE ARE CERTAIN WOMEN ASSOCIATES WHO TREAT ME COMPLETELY AWFUL!!! THEY ARE NOT POLITE, DO NOT GREET YOU IN A KIND WAY; OR AT ALL… BUT WILL FOLLOW ME AROUND THE STORE IN A VERY NASTY WAY. Every time I go in the store I SPEND $!!!! There have been a few times I felt soooo embarrassed by how these women treated me that I did in fact put my merchandise down & walk right out. But unfortunately Westerly is a small town, and the CVS on Granite St. are open 24 hrs. …. so I literally have to endure the treatment!!! Anyone who has ever came in there with me, when these particular women were working, WERE SHOCKED at how they treated me & them!!!! I have NEVER GIVEN ANY ASSOCIATE ANY REASON TO “THINK” that I was … IDK… I’m assuming “taking things”???!!!! YES THERE ARE TIMES WHEN MY BASKET IS GETTING FULL, and I decide there is an item I do not need, and yes I do put it down, and no not all times exactly where I found it. I work in retail and it IS THE WORKES JOB TO “RECOVER” a STORE ; WHICH MEANS GO AROUND ISLES AND FINDING ITEMS THAT ARE OUT OF PLACE, & RETURN IT TO THEIR ORIGINAL ISLE!!! I WAS ONCE COMPLETELY EMBARRASSED, this associate who was their tonight, HAD A LINE BEHIND ME AND IN A EXTREMELY RUDE WAY ASKED WHERE THOSE ITEMS WERE, BECAUSE SHE OR THE OTHER ONE WORKING W/ HER LITERALLY WAS HIP TO HIP WITH ME THROUGHOUT THE WHOLE TIME I WAS THEIR….. WHICH MAKES A CUSTOMER WHO IS SPENDING $ IN YOUR STORE … NOT WANT TO!!!!! BUT SHE RUDELY EMBARRASSED ME QUESTIONING ME ABOUT WHERE THE 2-3 ITEMS WERE, INSINUATING AS IF I HAD “TAKEN THEM” IN FRONT OF OTHER CUSTOMERS!!!! I LITERALLY SAID WOULD U LUKE ME TO SHOW U WHERE TNEY ARE? And she SAID YES!!! So I had to be late to where I was heading… so I could show this women where a bag of candy was & and even more embarrassing (a medicine) That I had put down!!!!!! AND STILL I AM TREATED HORRIBLY!!! And I had just spent 85$ BEFORE SHE EMBARRASSED ME LIKE THAT!!!! Again tonight, My friend felt so upset & felt protective of me … because they continued to treat her same as me!! Then we go to pay, and the two women (one was younger) gathered up at register while I am paying… while they stand their staring at me, smirking at me!!!! COMPLETELY INHUMAN!!!!!!"

"In and out vaccine. Clean and pleasant inside. Friendly counter staff. Night Shift really is the best"

"I was having a hard day and visibly crying, and Barbara and Valerie were uncommonly kind to and patient with me. Thank you both. CVS is lucky to have the exceptional customer service that you provided."

"My wife called her Dr for a refill of a RX that she cannot miss a dose off. I went there around nine the following morning to pick it up and was told that the medication was out of stock but that they were expecting it later that day. I went back at four in the afternoon and was told that it was " in process" which I thought meant that it was being or going to be filled. I went back after seven that evening and again was told that it was "in process" I asked what that meant and that I had been told that before. I also mentioned that my wife absolutely had to have that medication. After checking the CVS on Franklin they discovered that, that store had plenty of the medication that the Granite St store had none of. (Apparently, they do a better job of managing their RX stock )The girl at the counter told me she would transfer the RX to the other store. SHE DID NOT DO THAT! When I arrived at the Franklin St store, they did not have the RX. The girls at Franklin St did their job. They looked up the RX and they got it filled. So, Thank You to the team at Franklin St.CVS SHAME on the group at Granite St CVS. They were rude, inconsiderate, ignorant and uncaring. I will not be doing business there anymore."