Famous Footwear

"I was in this store about a week ago, having a crappy day. When I walked in I was greeted by a woman with the biggest smile. She asked me if I needed any help and we exchanged conversation. The same woman rang me up and made the process so easy. I hadn’t had customer service like this in a while!! She really brightened up my day with her pleasant demeanor. I cant remember her name but she had bright red hair. Famous Footwear you are doing something right with these employees!!! Will definitely be coming back to visit her!!!"

"I am very disappointed with the management in this store. My family has shopped here for a few years and we are loyal customers. I bought my son Vans for school and after a month and a half, the sneaker started to separate from the rubber bottom. This is a clear defect. Vans are usually dependable. Clearly they have a good reputation, especially in the skateboarding community. So that being said, this pair was defective. When I brought the sneakers back to return them, the manager said that didn't want to take them back because they were worn already and dirty. Common sense was totally absent. One sneakers are worn, they aren't put on a mantle to be displayed only. Secondly, they weren't dirty. They weren't pristine either. What difference does that make?? THEY ARE DEFECTIVE!! The manager on duty didn't care when I told him that my family shops here and are loyal customers. He clearly doesn't understand that customer loyalty is worth more than a fifty dollar pair of sneaker, that they paid alot less for. All I wanted was an even exchange or a store credit. He wasn't having any of it. The store associate that I initially approached was more professional than the manager. Shame on you Famous Footwear. You lost a loyal customer for peanuts and an ego..."

"We went to the shops next to it to look for shoes, but when we saw this store, we went inside. we had shoes, slippers and sandals of every brand and every kind we wanted. employees were involved. The slipper we liked did not have a number, but they said they could find it from another store and bring it. Spacious and beautiful store. Definitely a must see place for shoes and alternative things."

"Large store with good stock, many wide sizes available in men's footwear. Unless something is marked down, prices are not very competitive. We were there on Sunday and found the salesperson to be gruff and not at all helpful."