Geek Squad
345 Mount Hope Avenue, Rockaway, NJ 07866
About Us
Geek Squad is an institution located at 345 Mount Hope Avenue in Rockaway, New Jersey, United States. Our Geek Squad® Agents are technology experts who are ready to help with any tech-related issues you may have. Whether you need help with installation, repair, or troubleshooting, we've got you covered.
Our services include in-home appointments, in-store visits, and Total Tech Support memberships to support all the tech in your home. We can help with everything from phone repairs to setting up smart home devices, mounting TVs, and installing car electronics.
With Geek Squad, you can rest assured that your tech and appliances are in good hands. Our Agents are available 24/7, 365 days a year to assist you online, on the phone, in your home, or at Best Buy stores. Plus, our Geek Squad Protection ensures that your tech stays working like new beyond the manufacturer's warranty.
Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to get expert advice and support for all your tech needs. Let Geek Squad help you make the most of your electronics and appliances, and stay up-to-date on the latest tech innovations.
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Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
10:00 AM - 8:00 PM
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Contact Us
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Reviews
"They told me they can help but at the end they say we can't help"
"Calling was a pain, and in the end it was just to find out they were not trained to fix the device I need fixed"
"Just trying to get an actual human being on the phone is a nightmare. They list a huge variety of repairs online but don't actually offer all of them at the store and refer you to the manufacturer which was just a patronizing waste of time. This is what we get when all the Mom and Pop shops get chased out by these awful corporations."
"Two stars because they talk nicely to you. But a simple data recovery issue, they wanted me to spend $800 on a $60 device. Disappointing when GEEKs can't help. Used Bestbuy for all my electronics need for last 15+ years."
"Dropped of a computer 6 weeks ago. After 6 weeks they come back to say they haven't received it back from the "factory". They are liars because we had track it back to the store. After an hour 1 1/2 they said yes they received it. Then they said it's not repairable. They are young arrogant, unprofessional and do not have any professional skills at all. Do not use this service, they will deceive you from the beginning."
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