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Best Buy
300 Commons Way, Bridgewater, New Jersey, United States
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About the Best Buy
Best Buy is a leading electronics and home goods store located at 300 Commons Way in Bridgewater, New Jersey, United States. Our Home Experts are available to assist you with creating the perfect home theater, updating your Wi-Fi network, or designing your dream kitchen. Whether you prefer to shop in-store or online, we are here to help.
At Best Buy, you can choose from a variety of open-box items that are discounted to save you money. Our selection varies, so be sure to check back often. Rest assured that open-box products are always covered by our Return and Exchange Promise.
Looking for a seasonal job? Apply at Best Buy and enjoy working with a great team while receiving an amazing employee discount on the tech products you love. Visit our in-store showrooms to receive expert advice and browse premium products from top brands like Microsoft, Sony, LG, and more.
Our certified Agents are available to service and repair Apple devices, while our Autotechs can handle the installation of your car electronics with ease. Participating stores also offer Trade-In options for eligible items such as mobile phones, tablets, and video game software.
Step into the Alienware PC gaming experience, try out Google Home voice assistants, or meet Alexa, the voice assistant that can control smart home devices with just your voice. Visit Best Buy today for all your electronics and home goods needs.
Photos of Best Buy
300 Commons Way Rm 544, Bridgewater, NJ 08807, United States
Opening hours of Best Buy
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
10:00 - 20:00
Reviews of Best Buy
"Wish I could leave 0 stars. Best Buy has by far the worst customer service. I purchased a car remote starter in November the installation is supposed to be included for free. I booked an appointment for installation at the bridgewater location the earliest appointment they had available was January 20th. When I showed up for my appointment I was told I had to pay for the installation even though the product says it includes free installation. I was instructed by the store manager to call 1800 Best Buy to try to resolve this issue. After explaining my situation countless times each time the rep told me I had the wrong department and would need to be transferred. I was probably transferred 30 times at least and each time they asked me my name and phone number and I had to re explain my situation as if no notes were taken and transferred with my call. Finally after 4 and a half hours of this I was told I had to pay for the installation and would then be reimbursed after 24 hours. In addition to this my appointment that was made for January 20th was cancelled and I was told the next available appointment was march 7th. I purchased this product specifically for winter so by the time march came along I would have lost 4 months of use of the product I purchased. I worked it out with the tech at the store that he would do the installation in between appointments. I left my vehicle at the bridgewater store on Sunday January 21st. Today 3 days later I try to call the store to check the status of my vehicle I call the direct number for the store but still somehow end up speaking with reps from 1800-bestbuy. I told them I needed to check the status of my vehicle and they told me they would connect me with the store then my call was dropped. At that point I called back the direct number for the store and reached another rep from 1800bestbuy I asked them to connect me to the store and he told me the store does not take phone calls even though the previous rep told me he was connecting me. So I asked this man to connect me with any other person and he refused to transfer me. I have still not been able to get in touch with anyone regarding my vehicle and still have not received reimbursement for the installation payment. These customer service people are the most incompetent people i have ever encountered."
"Now I remember why I gave up shopping at stores and use Amazon. The service here is pretty abysmal. After asking for help from ~3 sales people and them saying they would need to find someone else, they directed me to the front of the store. Apparently, no one will help you unless you 'register' (?) with the person at the door who manages the queues... It's a nice store but the service leaves a lot to be desired..."
"Went here because my fridge died and I needed something immediately. Spent a few minutes looking around but was finally able to get someone to assist me after about 45. The advise and guidance was poor at best. Ended up buying a floor model as a temporary fix. Wouldn't budge on price even though the thing had dings everywhere and missing a leveling foot. Come back 4 hours later for pick up. Another hour wait in the store to get help. The guy then pushes it across the store, door thresholds, and sidewalk .... no dolly. Get it home, realized it completely destroyed the rollers on the bottom of the fridge. Awesome. So to state it plainly. The waits were frustratingly long, the quality of help leave you wanting, and the overall experience was horrible. This is the last place I'll buy from in the future."
"When I redid my kitchen I bought all my appliances from here. Excellent knowledge salesman. I believe his name was Cosmo or Sylvester. I moved an hour away and want to purchase new appliances. I went to my local Best Buy and the selection was poor and there was no one to help me. I want to by a fridge, dishwasher and stove and a microwave and an airfryer/ toaster . This store had a very comprehensive appliance dept. Before I Drive an hour each way I wanted to call the store and see if my salesman still works there and if they had in stock the appliances I wasn’t to see. I’m a Boomer I need to see a $4k fridge before I buy it. Well forget it. You can’t reach the store by phone. So don’t leave your glasses in the store cause you can’t talk to anyone physically in the store . You’ll reach a phone center in India or Indiana !!! Corporate greed can’t allow for a human to pick up a phone. The chat box online was unmanned too. Well that 15 an hour you saved cost you thousands I’ll shop mom and pop."
"This Best Buy location is great!!!! It’s very clean and well organized, with plenty of staff who are very helpful. Nowadays finding a Best Buy like this is a challenge. We’ve been to almost every Best Buy in New Jersey and this location is the greatest by far. The shelves are all stocked and everything is so perfectly in order. Check this store out if you’re in need of new electronics and the apple section is a must. The associates are very knowledgeable."
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