Dunkin'

"Honestly I've been really disappointed the past few days here at Dunkin. I am a regular here and for months never any issues but yesterday the guy never deducted my free drink off my order and I lost 900 points paid full price it's w.e Dunkin gave me 500 points back. Today I figured to avoid mishap I would order on my app well everything was fine aside from the chorizo &egg wrap I ordered was actually chicken. So I drove immediately back to show them my mobile order, bring the old wrap and get a new one, but theirs always this one lady here who looks like she hates her job and has a attitude. It was Dunkins mistake to mess up my order not mine and yes I did bring the old wrap back including my app to show my order, instead of making unnecessary comments out loud to the other employee she could've walked over and spoke with me directly. I use to love coming here but honestly as of late I'd rather go elsewhere. There's very few people here that work drive thru that are actually very friendly and courteous."

"It's a great place to go if you like your coffe methd up. Service is poor and they all look like methheads"

"Very slow and very unorganized. Some of the staff is rude and hate their job or at least act like they do while the others are working hard have a smile on their face and are polite. Ordering ahead does not save you time. They often give your stuff to some one at the drive through. This has happened to me more than once and most recently made me late for work. They are unorganized and think telling you it’s taking 15 min to microwave your food because they had a lot of food orders is an acceptable response. I think the only reason they’re even lasting as a business is because of the location and the convenience of drive through. If bagel tree had a drive through and yummy flavors, Dunkin would shut down."

"Terrible service. Guy took my order. Then walked and made 2 other drinks. Made a third beverage and placed it on the counter my the mobile orders. All the other patrons left with their order. The guy that took my order went to take drive thru orders. After several minutes of standing there I finally asked another person if that was my coffee and she said yes. She looked at the guy that took my order and rolled her eyes and said she was sorry. Terrible service and not going back to this location."

"Just came from here and got two large hot teas and this is how I get my tea this is crazy I could have paid for a med tea if this was the case. This makes me so angry as a customer because I am here all the time"