KSI Auto Parts

"Horrible customer service. Never accurate with parts and eta are never on time as promised. Parts are usually damaged even after ordering replacements they arrive damaged still"

"Quality is inferior and credits are a nightmare to get. They hardly ever pick up returns and in the event they do they don't issue a credit. They don't answer emails and if you show up in person they do whatever they can to make you go away. They are terrible to deal with."

"Horrible ,I've been dealing with this company for 20 years once pandemic hit they sold it and new owner seems to struggle with any type of quality management I have parts sitting for years never pick up for return days of delivery never happen there is no management at all company has really become a joke within the past year or two. Noone can run a business depending on this company to deliver orders. Worst thing they did was shut down pennsauken nj warehouse that warehouse supplied Philadelphia and NJ . If they can't tighten up they're going to have legal issues real soon if not already."

"Awful company. The WORST customer service skills ever. Zero communication after an order, and the WORST quality auto parts ever made. Nothing fits, bolt holes don't line up, the parts come for wrong option packages, and the metal is cheap and "tinny". Buy from anywhere else. The quality of this company and its products are trash."

"A total disaster, where is the management? I thought this is a cooperation. Their is never a manager to oversight , lack of employee management , disorganized, unprofessional, lack of leadership, untruthful, contagious, I mean everything in the Book . Imagine you order a pizza and you keep getting call is on the way but never arrive for weeks sometimes months. The purpose is to eat it now not for later. I am working on a car but parts never comes for a month on a two day job. Are you serious? Get organized or sell off !"