Cupcake Cafe,

3339 New Jersey 94, Hamburg, NJ 07419

"Excellent service and beautiful tasty product! I really appreciated the ease of doing business with them. Will definitely be a return customer!"

"I first found this business when my husband and I moved to Hamburg 2 years ago. First interaction with the owner was at The Sussex County Fair this summer (2023); she was pleasant explained her cookie countdowns that she was selling, and told us how to order them. My mother was not with us that day and went to the shop to purchase some cookies/cupcakes just to try before we ordered a whole countdown. Upon my moms arrival, she walks into the store and immediately is yelled at by the owner asking why she’s there that she needs to get out. The owner states she’s not open to the public for purchasing products and is only there for people to pick up online orders that they’ve placed. My mom left, and when she got home the website and Facebook page state NOTHING that you cannot just go to the storefront to purchase any baked goods. It also states their hours that they’re still open. Trying to give the business the benefit of the doubt, my mom ordered a Halloween countdown for my niece. She received an email that the order would be ready for pick up on October 10th. So October 10th, my mom goes to pick up the order, and no one is at the shop. She calls the phone number, and the owner tells my mom that she is JUST starting those orders and she hopes to have them completed by Thursday, but no guarantee. Why did you send an email out stating that the order could be picked up on a certain date when you haven’t even made them yet? The owner is completely disorganized, doesn’t know how to run a business, and is rude to potential customers. If you’re not interested in actually working I suggest you close your business. I DO NOT recommended purchasing anything from here. You’re better off going to a grocery store, at least they treat you with respect and meet deadlines."

"Colleen and Katie did a spectacular job for my daughter's 10 birthday. All 16 kids learned how to decorate their own take home cakes that looked very impressive. We had kids from 9-18 years old and she kept things moving while they each got to go at their own pace. The cakes we very delicious and really a work of art. Katie went out of her way to make a special pull apart cake made into an elephant following the theme without me asking or even knowing, a complete surprise and nice touch. Perfect place for a 10 year old girl to have a birthday party. Thank you Cupcake Cafe"

"Called the store and the message said to text or leave a voice mail. I sent a text explaining that I was looking for a cake for my grandson's 1st birthday. Waited 3 days and did not receive a response so I called the store on a Saturday late morning. The owner answered. She was busy and didn't know if she could make the cake but said she would return my call on Monday either way to let me know. I never received a call back. Bad business!"

"My daughter attended baking camp at Cupcake Cafe. She absolutely loved it! Colleen is great with the kids and they make delicious treats from scratch. I highly recommend."