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Hand and Stone Massage and Facial Spa
456 Home Drive, Pittsburgh, Pennsylvania, United States
About the Hand and Stone Massage and Facial Spa
Hand and Stone Massage and Facial Spa is a luxurious beauty salon and spa located in Pittsburgh, Pennsylvania. Our skilled therapists provide a wide range of massage and facial treatments to help you relax and rejuvenate. From hot stone massages to deep tissue treatments, we offer personalized services to meet your specific needs. Treat yourself to a day of pampering and self-care at Hand and Stone Massage and Facial Spa. Visit us at 456 Home Drive for a truly indulgent spa experience.
Photos of Hand and Stone Massage and Facial Spa
456 Home Dr, Pittsburgh, PA 15275, United States
Opening hours of Hand and Stone Massage and Facial Spa
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
09:00 - 19:00
Reviews of Hand and Stone Massage and Facial Spa
"I scheduled my appointment with this facility over a month in advance. I received no less than 6 appointment reminders from this facility, each time telling me that if I cancelled my service without ample notice or did not show up for the appointment I would be charged a fee. I even got a reminder THE DAY OF my appointment. On the day of my appointment, which was also my birthday, I travelled an hour to get to this location. When I was just 10 minutes away from the facility, I received a call letting me know my appointment was cancelled. I have never experienced such a level of unprofessionalism with any company I have ever done business with. For a company that puts such an emphasis on the penalties for customers for not showing up to their appointments or even being a little late, you think they would provide their customers with the same kind of respect. I wasted my time and a lot of gas money to get there. I am a very flexible person and willing to accommodate other's schedules, but the lack of decency to cancel my appointment when I am practically in the parking lot is absurd. I would never recommend this facility to anyone."
"I had a facial by Jaime. She was so awesome and I had the best facial. I had a few add ons which she recommended and my face felt so good after. I will be back again!!"
"Great place bur horrible cancel and/or reschedule process. I’m on vacation and got charged $35 because I called 23 hrs before my apt time which was 1 hr too late. I Still called the day before but because my apt was scheduled for a morning apt, I was charged the cancellation fee. Clearly the spot can and will more then likely still be filled. So in return I just canceled my whole membership. Over it, if someone can’t call or reschedule the day before without being charged then I absolutely do not want a membership."
"Booked my first facial appt ever with Anna on a whim and LOVED the whole experience!! I loved the products - the way my skin felt after she was finished … she explained what she was doing and offered me more or less but wasn’t pushy so the experience maintained it’s Ultra Relaxing Feel!! I highly recommend and will return!! Thank you Anna @ the Robinson Location."
"From a girl who has written only a few reviews in her life thus far: This was my first facial with Hand and Stone and let me tell you... BOOK YOUR APPOINTMENT! Jamie performed my dermatologic facial and she was absolutely amazing. Prior to the facial not only did she perform a mini consultation of what would be best for my problem areas she answered multiple questions I had about melasma I have on my face. She made a point to build rapport with me and it made me feel very comfortable. She explained every thing that she was doing during the facial and provided potential side effects I might feel with some of the serums. I felt like my face/skin was in good hands. Post facial we talked about after care and what serums I used to avoid for a day or two. I am definitely coming back for another with her."
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