Dunkin' 6191 Ridge Avenue, Philadelphia, PA 19128

"Every so often part of my order is slightly off but never a big deal until today. Somehow my iced coffee and my wrap were BOTH incorrect. There's a tall, old dude working there that clearly has no interest in accuracy. I told him my drink was wrong and all he did was add pumps of the correct syrup to the already sweet drink, making it death by sugar... Thankfully, whoever the woman is working there, she's amazing. She fixed both of his mistakes - the wrong drink AND the wrong wrap. I'd give this location outstanding customer service if it wasn't for the fact that they were the ones who had the bad customer service that needed to be corrected in the first place. Anywho - if you ever have a problem with your order, ask the lady about it, she's awesome and very friendly and helpful!"

"I just have to share that I just walked in 5 minutes before closing (I didn’t know they were closing) and not only was the young man so polite about still taking my order, he also made me a dunkaccino which I didn’t realize was retired off the menu in March of this year. I didn’t catch this young man’s name but thank you so much."

"Back parking lot is disgusting and littered with trash. I get it’s shared, but you’re the busiest business there - take some ownership and keep the city clean / respect your neighbors."

"I love their iced coffee and Boston cream donuts. However, for political reasons I won't be buying from Any Dunkin Donuts again. *Added Bonus: I'll be cutting down on a lot of spending, sugar and carbs."

"Walked in and the guy behind the counter looked me straight in the face and did not greet or acknowledge me. He was too busy doing whatever it was he was doing so I walked over to the register to wait to place my order and after about almost 2 minutes of waiting an employee walked in to clock in and the same thing happened with the 1st guy when I walked into the store, he looked at me and didn't acknowledge me. I don't blame this guy because he wasn't even clocked in yet but in that moment I had decided I had enough of waiting to spend my money to benefit your business. So I headed to the door to leave and then I hear the first man I saw walking into the store that never uttered a word to me say, "Ma'am can I help you?" I retorted, "You took to long" and continued to walk out. I am a customer and I am not on Your Time...you are on MY TIME and I can spend my money at a million other Dunkin establishments that understand customer service skills. SMH"