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Bill Vandegrift Inc
450 East Butler Avenue, New Britain, Pennsylvania, United States
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About the Bill Vandegrift Inc
Bill Vandegrift Inc. is a family-owned home goods store located at 450 East Butler Avenue in New Britain, Pennsylvania. Since 1936, three generations of the Vandegrift family have been providing personalized attention and professional appliance installation services to residents of Doylestown and the surrounding areas. With over eight expansions since their move to New Britain in 1963, Bill Vandegrift Inc. continues to grow and serve their customers with the best in-home techs in Bucks County.
At Bill Vandegrift Inc., customers can expect tailored guidance in selecting appliances from top brands such as Wolf, SubZero, KitchenAid, and more. The showroom offers a wide range of options to meet every customer's needs. The experienced team at Bill Vandegrift Inc. is dedicated to enhancing your shopping experience and building long-lasting relationships with their customers.
Visit the showroom Monday through Thursday from 9 am to 5 pm, Fridays by appointment, and Saturdays from 10 am to 4 pm or by appointment. Stop by Bill Vandegrift Inc. to experience excellent service, quality products, and a friendly staff that is always ready to assist you with expert advice and years of experience.
Photos of Bill Vandegrift Inc
450 E Butler Ave, New Britain, PA 18901, United States
Opening hours of Bill Vandegrift Inc
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of Bill Vandegrift Inc
"The owner Lindsay told me she would call her attorney if we left a bad review. Her intimation did not work. This was our third and FINAL purchase. We bought a dishwasher and paid BV to install it. The installer partly installed it, but he did not have all the parts, and he told us he would be back in a few days...he never came back or called until we had the machine removed from our home. The dishwasher would not dry, and they stopped working altogether. BV was no help, and we did call the manufacturer and were able to get a refund only because the manufacturer stepped in . BV still charged us for an install they never completed and refused to refund it, and the dishwasher was removed for being a lemon. It was about $290. I even offered to split it and was told NO...total rip-off for charging us for something that was NEVER completed We try to buy mom & pop, but this kind of purchase you are better at big box stores. Thank you, Lowes, for saving the day Thanks to the manufacturer for stepping in when BV ignored us PS, always use a credit card here. We made the mistake of using a check."
"I recently purchased a new dishwasher, washer, and dryer from Vandegrift. The team kept me up to date on what was backordered and what was ready to be installed. The scheduler (Gemma) was very kind and answered all my questions. Installation was not easy due to the age and size of my condo - Joe and Alex worked very hard to get everything installed in what ended up being an all-day install. They worked through rain and with about a quarter inch of room to get the washer and dryer (stacked) in and the dishwasher as well. I really appreciate everyone's help to get these appliances installed and willingness to problem solve during the process. My condo was left clean and they did a test run of all 3 appliances."
"I had the best experience twice with Bill Vandergrift, Inc., once when I bought a dishwasher earlier this year and a refrigerator just today. My issue with "finding" a refrigerator was problematic because my space was too small for most choices by only 1/4 inch, but they solved it for me saving me a lot of money on the tiny expansion I would have needed otherwise. Someone from Vandergrift's came out promptly and measured the space to be sure of what options could resolve my needs. They found three that fit and I decided on one that was a clear winner. I couldn't be happier and I love my new fridge,......dishwasher too. I will be back for a washer and dryer soon and a basement fridge as well. Thank you again to Lindsey who was patient with this situation and very efficient at helping me."
"Horrible Service! We purchased the appliances from them, which was great and great service installing. However, dealing with service person, Faith, was an absolute nightmare. A month now, cause they messed around not just half trying to figure things out. She states she will get back to you but never does. Needed to bring the sales person into the story to get this completed. A once great business going towards bankruptcy as this was last of dealing with them."
"I can’t say enough about the staff and service at Vandegrift! They have been supremely helpful when I’ve purchased and had appliances installed. Even more though, they have willingly, promptly and knowledgeably repaired appliances I bought elsewhere in the past. Just today Sean came out to assess a problem with my dishwasher. He was so helpful. He took the time to explain the problem and solved it quickly. And I have to compliment Faith who is always there when I call with a problem. I can’t think of another appliance company who is so helpful and I’ve dealt with quite a few."
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