Hanna's Auto Works & Recycling
299 Cedar Street, Allentown, Pennsylvania 18102
About the Business
Hanna's Auto Works & Recycling is a reputable car repair and recycling store located at 299 Cedar Street in Allentown, Pennsylvania, United States. With a team of experienced mechanics and state-of-the-art equipment, we provide top-notch automotive repair services to keep your vehicle running smoothly. In addition, we offer eco-friendly recycling services for old or damaged vehicles, helping to reduce environmental impact. Visit us today for all your car repair and recycling needs.
Photos
Contacts
299 Cedar St, Allentown, PA 18102, United States
Opening hours
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Horrible place don't go save your self a headache. Ordered a part 600 dollars still one month and going they cant find the part. They refuse to give my money back and tried to give me the wrong part. Will have to take legal action. Should have read the reviews...SHM"
"When it comes to auto parts! This is the right spot to GO! Highly recommended!"
"Beware, This is a scam company! I ordered a transmission, they said it only had “40kmi” after it was delivered I looked up the numbers on transmission and did not match with the vin# number they say it came out of. (This was verified by Subaru) Looked as if it had come out of a car with much higher mileage. Secondly the case had a crack in it and leaking oil… I returned promptly, they only gave 50% refund of purchase price, I’m Having to make a legal claim."
"Ordered a part on 8/25/2018 and was told it would be that day or the next business day (Monday). It's now 9/5/2018, they don't have the part as they stated it was damaged in their yard. They refused my suggestion to refund my credit card, and asked for another day to get me the part. They also said that there would be a 50% re-stocking fee if they refund me. I went ahead and disputed the charge with my credit card. If they somehow conjure up the part in the next 24 hours I will withdraw the dispute, but I don't expect that to happen. They don't have the part and the nearest salvage yard that does is a 3-hour drive. The guy at the desk seems nice enough, but that doesn't change the fact that this is the worst customer service I've ever seen. My advice: Avoid this business as it is not worth the hassle."
"Should have read the reviews ahead of time. You never get a straight answer from these guys on the phone. Ordered a wheel and prepaid to have it shipped to me. They sent the wrong wheel. It happens. Called to get it resolved, was told I had to talk to the salesperson that sold me the wheel but he was unavailable, no one else could help. After not hearing back for a few days, I called again and the salesman answered, he said he didn't get the message. I told him I didn't want the replacement wheel anymore, I asked for a refund and to have the incorrect wheel picked up. He told me he could not do that, it was replacement only. I decided to give him another shot. He told me the correct wheel would ship that day. He faxed me a call tag for the first one. After 3 days, I called to check my tracking number. I was told the wheel hadn't shipped yet because they didn't receive the first back yet. I asked why he told me it would ship the same day. The salesman told me his boss had "overridden" that and they had to get the first one back. I asked why I didn't get a call about the change. He just said, "would you like me to refund you?". No I just don't want to get the runaround. One of the worst yards I've dealt with. Update: Called back to find out about my credit for the wheel that they had incorrectly shipped, and was told "We aren't dealing with you" They then hung up on me. So no wheel, no refund. Now I have to fight the credit card charges."
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