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Advance Auto Parts
3409 North 5th Street Highway, Reading, Pennsylvania, United States
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About the Advance Auto Parts
Advance Auto Parts is a leading car repair and parts store located at 3409 North 5th Street Highway in Reading, Pennsylvania, United States. With a wide selection of high-quality auto parts, accessories, and tools, customers can find everything they need to keep their vehicles running smoothly. The knowledgeable staff at Advance Auto Parts is dedicated to providing excellent customer service and expert advice on all things automotive. Whether you're looking for replacement parts, maintenance supplies, or performance upgrades, Advance Auto Parts has you covered. Visit us today and experience the convenience and reliability of shopping at Advance Auto Parts.
Photos of Advance Auto Parts
3409 N 5th Street Hwy, Reading, PA 19605, United States
Opening hours of Advance Auto Parts
Monday:
07:30 - 21:00
Tuesday:
07:30 - 21:00
Wednesday:
07:30 - 21:00
Thursday:
07:30 - 21:00
Friday:
07:30 - 21:00
Saturday:
07:30 - 21:00
Sunday:
09:00 - 18:00
Reviews of Advance Auto Parts
"I recently had a terrible experience at Advanced Auto Parts. I went to purchase specific car parts, but when I returned home to install them, I found out that I was given the wrong part. Not only was it the wrong part, but it was also bigger and wouldn't fit on my car. I had to drive all the way back to the store, the lady was helping me asked her supervisor for help. Unfortunately, he showed a complete lack of professionalism and customer service skills. He refused to return the part, claiming that it was unsaleable and he couldn't sell it. This was frustrating, as I had just opened the box and hadn't used it yet. It was only after he decided that he was in a good mood that he begrudgingly agreed to return the part. Needless to say, this was an extremely disheartening experience, and I won't be returning to Advanced Auto Parts anytime soon."
"Had to buy windshield wiper blades. Santos Pabon was incredibly helpful, even explained how to install them. I would give his customer service and my overall experience a 10."
"Wow. Customer service at this SPECIFIC location is on point. Go to the 5th Street store, I'll drive across town passing two other advanced autos to shop here future forward. Store manager Charlie at this location, is actually reasonable, his assistant manager Santos is respectful, courteous and helpful, and their staff, (specifically Erick) is knowledgeable and are attentive to customer service. Give him a raise, customer service is tough to find in this market. Thanks for giving me a local ish shop for parts, that I can actually work with. What a relief!"
"Well my wife bought a locking gas cap and I couldn't get it off so we decided to take it back the employee told me ok and went back to find it. Then came back out and told me that he couldn't do it because we put it on and then took it off. Said I had to keep it and purchase a new one."
"Advance need to hire associate with better communication skills. I came this morning at 7:40 to get my battery test. This spanish guy said he couldn't due because cold outside to come back around 2pm when their more associates at the store working. 9/27/2022 if too lazy to do your job why you even there."
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