Starbucks 904 Front Street, Binghamton, NY 13905

"First time going inside this one , .nice place with clean tables and floor , coffee was great and all the girls working were beautiful and I enjoyed the view after 9 months in county jail"

"It took them 25 mins to get our order ready after we reminded them. As others have noted in their review, this location prioritizes mobile and drive-through orders over customers who are in the store. Our 5-10 min coffee stop turned into 30 mins of agony, will not recommend this location for a quick stop."

"Two stars is generous and that is only because they got our drinks right. Let me start this off with the fact that I worked at a Starbucks and was taught about the mobile ordering system and how to order “rushes.” We went to this starbucks twice this past weekend; the first time we went there was one car ahead of us. We mobile ordered approximately 7 minutes before arriving. We got to the speaker and one of the girls working there had the most nasty tone told us “can you place your mobile order 5-10 minutes before arriving? It’s very inconvenient otherwise” once again, there was one car ahead of us and there were three people working inside. In the time it took for them to make the drink for the person ahead of us, it had been 15 minutes since we placed the mobile order, thus giving them more than enough time. Although I did it within the 5-10 minute window, I chocked it up to the girl having a bad day. We go again today - I am sure to place my mobile order ten minutes ahead of time. When we arrive, it is more busy so we decide to go inside to grab our drinks since the drive thru would be much longer. Once again, we were met with attitude and the barista told us that “you only placed your mobile order 10 minutes ago. You have to wait 20 more minutes - we’re busy” it would’ve been faster for us to go through the drive through at that point because we did end up having to wait the full 20 extra minutes while the cars were getting through the drive thru in 10 minutes. I understand being busy and stressed, but the managers need to do a better job training their staff on costumer service and prioritization. Needless to say, I will be taking my business elsewhere."

"Absolutely pathetic how they ignore customers that get off their butts to walk in and order. I walked in and was able to order immediately. However they only care about mobile orders and drive thru. The drive thru line was out to the road so like I said I parked and went in. How hard is it for someone to make my drink while I’m o. There? Instead make drinks for people that aren’t even there!!! After 35 minutes waiting for my coffee I asked for a refund."

"Mobile ordered at 10:36, got our sandwiches at a decent amount of time but waited until 11:13 to get our drinks. Must've been overly busy because there were employees working; people in line frustrated and overcrowding the seating area."