Dunkin'

"they somehow manage to mess up every single order, even now on the new touch screen it manages to. probably about 20% of the people who work there are actually working where as everyone else is screaming at each other or hanging out in the back messing around. if you go in at night they basically ignore you at the counter. the whole place is just awkward and annoying"

"Handed me an incomplete order twice and held me up for a long time when I walked in to claim the remaining items. I was almost late to work on both occasions."

"They don’t even have the lobby open. That’s why they keep messing up my order because it would have been much smoother for the people who likes to come in and sit down to have their coffee. Worse Dunkin to go to"

"I am a regular at this location and have been for about a year. Overall they are a pretty nice bunch of people who keep south Scranton fed. At times they are slow but usually this can be explained away by the big business they handle. I removed 2 stars from their rating for 2 different reasons. 1) When ordering bagels they are burnt about 25% of the time. I have mentioned this to them and corporate but it has not improved. I now check them before I leave for burns. 2) the pickup area is often full of items without a great system for “calling” people. Because of the public fears from COVID I do not want to touch others drinks or food but it is often the only way to find your own food."

"Brand new store, great location. Outside is one of the nicest Dunkin I have seen, easy access for handicapped, large wide sidewalk and entrance area. Two doors to come in and out of, convenient for busy times. Large seating area, beautifully decorated. Kiosk to buy Dunkin items such as travel mugs, inner tubes shaped as a donut, coffee, etc. Large windows for plenty of sunlight and people watching. If you sit at the bar, you get a straight view of people leaning their butts on window. We had to move because one lady must have had an underwear malfunction and had her hand way down her pants. Butt seriously, don't let that stop you for coming here, it's an awesome place, and the show is free."