Dunkin' 801 Wyoming Avenue Gerrity's Shopping Plza, Pittston, PA 18643

"I was highly disappointed that I order my food, was sitting there waiting while they served all the Caucasian customers over me and never announced when my food was done, when I finally jumped up and realize my food was cold and soggy. First time here and I'm not impressed at all. Won't be back if I was hungry enough to stop"

"Very unprofessional staff. All they have is kids running the store while their friends are there entertaining them. Ive seen it happen many times, I refuse to continue giving my service to this location. I pulled into the parking lot and of course there were friends there by one of the staff. As I’m there still in my car the friends kept staring at me and kept turning around, laughing and saying something to the kids that work there. When I go in the one tall guy with the glasses says “I can see the resemblance” which confirms they were talking about me. Not stepping into this location again. And I can see many others boycotting it in the future as well."

"Kids behind the counter care more about talking to their friends than helping customers. I had to wait for him to finish his conversation with another kid sitting at a table before he noticed I was standing there. Then the service was lacking any kind of professionalism or courtesy. Counters were dirty with what appeared to be spilt coffee, garbage on the floor etc."

"Placed an order for them to not make my food after 25 minutes. Had to leave my food because I needed to go to work. Watched some manager stand on the other side of the counter for over 15 minutes on her phone or eating while a bunch of young girls ran around working like dogs. Now I’m hungry and poor and my coffee is cold because they made my coffee as soon as my order was placed and let it sit on the counter while they did other stuff all morning. I’m very disappointed. When I told them I was going to be late for work they didn’t even bother to care just set me on my way. I guess this is what I should expect from Dunkin"

"Not really near lightly toasted. It’s kind of hard to eat when the edges and the seasoning on the bagel is burned. Labels are there for a reason."