Dunkin'

"I'm not sure what's happened here but I've given them 3 chances and they've yet to provide quality food or hot drinks. This time I've got half cooked bacon, 4 hash rounds in the bag, snack wraps that aren't even warm, cheese isn't even melted and a latte that's half full, taste like syrup and to top it off they park me for this order with not one car behind me. Look at the photos I'm not making this up or exaggerating the quality of food. Coffee in my Yeti that qas made at 530AM was was warmer than this fresh cup. I'm tired of calling it doesnt make a difference, as they act like you're being demanding irrational customer for expecting quality food. Save your money go to another location, this one is a total waste of money. I'm done throwing away $18 on food that isn't worth $5. Their prices are now comparable to Starbucks too bad their quality doesnt compare. Guess napkins are optional here too or cups that the lids fit. Good thing they are located by a truck stop, plenty of new one time customers but this local girl will not be back. You can get a better cup of coffee or food at Truck World's Shell station. As a FYI I called corporate customer service last visit after the last visit and being told their food was made to quality standards. Corporate said that the owner of this location or manager would call me back within 3 days. Never received that call."

"Went through the drive through for donuts received them and they were hard as a rock then went back through for a refund and they told us no that we could swap them out for different donuts that would still be old and hard, why would I want to swap those out for basically the same result. The first girl was nice and had no attitude the second girl had a whole attitude in her voice about it. I have worked at dunkin before we were always allowed to give refunds or remake something but we always gave them those two choices. And the last time I went before this time I ordered bagel minis that were still frozen."

"Went there on Monday and had the nicest experience with the girl at the window (Alison). Every other time I’ve come through they’ve been so inconsistent with my orders but she has been the FIRST person to ever make sure everything in my order was perfect."

"I’ve been working in Hubbard for over 2 years and it never fails for this establishment to ruin my morning. Every time I go there I ask for an egg and cheese on a plain bagel with light butter on the bagel. Yet, every time I get my food I get a bagel with butter. That is not only a huge price difference but also does not satisfy my hunger in the morning. I’ve called and complained multiple times. Nobody seems to be able to fix the problem. Even in a non rush hour they still mess up the order. I don’t know if it’s poor training or poor management but something needs to be done considering I spend a large amount of money there every month."

"Coffee is delicious but both of our cups leaked between the lid and cup. I hope they fix that because we stop here every trip."