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Walmart Auto Care Centers
100 Mall Drive, Steubenville, Ohio, United States
About the Walmart Auto Care Centers
Walmart Auto Care Centers in Steubenville, Ohio is your one-stop shop for all your car repair and maintenance needs. Conveniently located at 100 Mall Drive, our experienced technicians are ready to provide top-notch service for your vehicle. Whether you need an oil change, tire rotation, brake repair, or any other automotive service, you can trust Walmart Auto Care Centers to get the job done right. With competitive prices and a commitment to customer satisfaction, we strive to make your car care experience hassle-free and affordable. Visit us today and see why we are a trusted choice for auto repair in Steubenville.
Photos of Walmart Auto Care Centers
100 Mall Dr, Steubenville, OH 43952, United States
Opening hours of Walmart Auto Care Centers
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 19:00
Sunday:
07:00 - 19:00
Reviews of Walmart Auto Care Centers
"Abhorrently slow. More than 3 hours after being told 1 hour. I sat there and watched them move from my car to work on a new car that just arrived while mine sat on a rack for more than 45minutes without being touched. There's only 2 guys working and one of them is doing double duty with the desk/phones while also working on vehicles. This one used to be gold and relatively quick, but that has gotten worse over time to the point where today it is understaffed beyond belief. Update: Took over 4 hours for an oil change after I was told it'd probably be an hour."
"Friendly, professional. However, they inflated my two new tires to the wrong PSI."
"Worst customer service ever. So short handed and the quality of employees. It's terrible. Continued calling for 38 minutes to get the Auto dept. Finally the phone was picked up, I said Hello, and phone was hung up. Go anywhere else and save yourself a lot of frustration."
"I waited 40 minutes after being told that my maintenance would take half an hour. At this 40 minute mark, I asked if my car was ready. They told me that they had not even begun because they had somehow forgotten what I told them I wanted done to my vehicle. They estimated another 30 to 45 minutes. I waited an hour and a half in the attached waiting room before attempting to ask for an update. After waiting at the register for 10 minutes, the person who had forgotten what service I needed came over and helped me check out. He reached for a bag containing my keys and summary that had been sitting there for over half an hour. I didn't get a call or a text saying that my car was done. I waited over 2 hours for a 30 minute service. Absolutely horrible customer service on top of a total lack of follow-through. I paid for an oil change that came with vacuuming and other smaller services. I received none of them. Looking at the status page shows that all of my tires were somehow all at 30psi when they were checked, which was extremely wrong when I went to the local Sheetz to check for myself. These people cut corners and don't care how long you wait. They are not worth going to. Do not waste your time or your money."
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