A New Dawn Psychotherapy Associates 308 East Broad Street, Bethlehem, PA 18018

"As a therapist here I appreciate that my co workers and I are diligent in making sure we are practicing within our scope of practice (referring to appropriate services as needed) and have a commitment to using evidence based practices. I am constantly impressed that every clinician and staff member is open to collaboration and feedback to ensure the highest level of care is obtained and maintained. I appreciate that the administration here ensures fairness, honesty, and transparency in billing practices. It has been a pleasure to work with the team here the last 3 years."

"Brian doesn't seem like he cares or even listens. He doesn't make you feel comfortable. He spent most of the time taking notes instead of interacting and is very quick to jump into another topic instead of focusing on what you were just talking about. The women that work behind the desk are great and professional l, but if you do go here. I do not recommend going to Brian."

"Extremely unprofessional administrator/payroll/ or whoever Rana is. My therapist is wonderful and was making real progress. It pains me to have to stop seeing her due to the incoherentness of the people handling insurance. They continue to try and charge therapy sessions that are covered by insurance and put the blame on the patient. Texting late at night and during the weekends. I've never experienced this lack of professionalism. Instead of working with the professionals who work with insurance, they try to make the patient pay. This back and forth has added additional stress and would not recommend this office. No customer service skills and no way to treat patients who are looking for support. Update - the level of unethical business practice this is is hilarious. Having family members and staff members add fake reviews says a lot about the practice. Do better. A rating will not help the reality that is this lack of care. Rana continues to message after business hours and does not cooperate in connecting with insurance to fix the issue. They dont care about retaining clients. A sad set of circumsrances.."

"Rana has helped me for some time with getting through things. She is professional and a knowledgeable therapist. We all need help from time to time. I’m so happy I found A New Dawn."

"Everyone here is so nice! Everyone listens to you and helps you. The office does a great job as well scheduling people and all of the above. Beyond fantastic!!!!"