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Family Psychological Associates
625 Rustic Lodge Road, Indiana, Pennsylvania, United States
About the Family Psychological Associates
Family Psychological Associates, located at 625 Rustic Lodge Road in Indiana, Pennsylvania, is a leading outpatient psychiatric clinic that offers mental health services and treatment for children, adolescents, young adults, geriatric individuals, and their families. By joining forces with Kids Count Inc., we have become a premier behavioral health care company with over 200 clinical and administrative staff dedicated to providing a wide range of services.
At Family Psychological Associates, we believe in promoting a quality of life that includes family and friends, and we are committed to offering support, encouragement, and empowerment to our clients. Our personalized approach to treatment allows us to work with you and your family to meet your scheduling needs and requirements, ensuring that you receive the highest quality support and service possible.
We understand that behavioral health treatment is an ongoing process of changing ideas, and we are here to offer choices and hope as you work towards improving your mental well-being. Our team will adjust your treatment and services as you grow and progress, ensuring that you receive the best possible care tailored to your individual needs. Visit Family Psychological Associates today to begin your journey towards a healthier, happier life.
Reviews of Family Psychological Associates
"I've been going here almost 3 years. Everyone's very nice and I've never had a problem with anything."
"I've been with them for a year now, they are all friendly and considerate. I have not had any issues with them since starting."
"Super unprofessional, unknowledgeable, rude, neglectful, giving false information so they can lie and break HIPPA. I’ll be sure to file a better business complaint, contact the borough of health, and file HIPAA lawsuit. Not only that but everyone who works here is a joke. The therapist is a joke the dude it’s super annoying and condescending and I don’t know how he’s registered as a therapist he’s like mmm okay mmm hold one how’s that make you feels mhmmm one sec mmmm. They have bad scheduling and will reschedule you 2 months away. Billing is a joke. They don’t even understand that I don’t have a car and I can’t make it to appointments on certain days if it’s raining. I’ll see you guys in court"
"It's been three weeks and I can't even get my kids scheduled. This place is a complete joke. The guy Jordan that answered the phone keeps telling me they are under staffed. I had to get them some paperwork and I was told fax only. When the fax number wouldn't work I was told to email it. Still waiting to hear back a week later. Three weeks and I can't even get someone with insurance they take scheduled? No thanks, I will go elsewhere to a office that knows what they are doing. Save your time and energy and find anywhere but here to go to. Office staff are a bunch of rude and incompetent fools."
"They have screwed up paperwork over and over again. And refuse to own accountability. It is the computer's fault. It is the main office's fault. Billing errors. Scheduling errors. When I transferred to a new doctor/practice, it took over a month, A MONTH, to get the records transferred. We had to sign releases TWICE, because they screwed it up the first time. Their excuse was they have new people, experienced people left and they are trying to get organized. Nevermind patient health and need for medication. Unbelievable that they can stay in business with such incompetence."
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