Advance Auto Parts

"Title: "Auto Parts Store: Where Car Dreams Come True!" Rating: ⭐⭐⭐⭐⭐ I recently visited Advanced Auto Parts, and let me tell you, it was like stepping into a gearhead's paradise! The moment I walked in, I felt like I'd entered the Batcave of car repairs. The staff here is so friendly that they practically greeted me with a "vroom-vroom" instead of a hello. I half-expected them to hand me a wrench and ask me to join the pit crew!"

"Store wasn't very busy. One other customer. I clearly needed assistance but was completely ignored by not one, but three employees. I went to the 5th Street Highway facility and the associate there went above and beyond to help me."

"Yesterday I had gone in to ask them to put a code reader in my truck due to a suspected bad battery and my check engine light was on. They told me that it was just a little chilly outside and not to worry about it, I waited until the guy grabbed the reader and plugged it into my truck and he proceeded NOT to give me the code he told me just to keep an eye on it, and I know when something is wrong with my vehicle. I went back into the store to ask for the code. He told me it was either a bad battery or a alternator was going bad. And to top it all off they pretty much just dismissed me without even offering to sell me a new battery. Later that day I went to Autozone and they were able to diagnose that it was a bad battery, Autozone got the sale and they installed the battery for me, along with the fact that they were so much nicer than the two boys I encountered at this Advanced Auto Parts."

"I needed an alternator for my project, my go too store is usually hamburg's AutoZone however they didn't have the part and told me the closest I could get it was in Allentown. The following day I called this AAP and they told me that they didn't have it in stock, but their warehouse did so they asked their driver to pick it up for me and had it at the store in about an hour. I have never felt so valued as a customer before. Incredibly kind of them"

"Absolutely terrible, Maria would not wait on anyone in the store because she was chasing her dog around inside the facility. She would come up ask what you needed then turn and walk away to tend to her a little dog. Unbelievable"