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Child Care Information Services of Philadelphia
5548 Chestnut Street, Philadelphia, Pennsylvania, United States
About the Child Care Information Services of Philadelphia
Child Care Information Services of Philadelphia is a leading institution dedicated to providing comprehensive information and resources for parents and guardians seeking quality child care options in the Philadelphia area. Located at 5548 Chestnut Street in Philadelphia, Pennsylvania, this organization offers expert guidance and support to help families navigate the often complex process of finding suitable child care providers. With a focus on ensuring the well-being and development of children, Child Care Information Services of Philadelphia is a trusted source for valuable information and assistance in making informed decisions about child care.
5548 Chestnut St, Philadelphia, PA 19139, United States
Opening hours of Child Care Information Services of Philadelphia
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Child Care Information Services of Philadelphia
"Worse place to work. I’m glad I got out of there. Employees are overworked and underpaid. No wonder they don’t have the morale to care about clients. Look at all those reviews from the parents here. This is a reflection of the internal turmoil happening at the ELRC, owned by the Caring People Alliance. Doesn’t seem so caring to me."
"I have been trying to transfer my childcare services since beginning part of December. Every time I call I get the run around . I leave VM after VM for SUPERVISORS and my childcare services still haven’t been transfer . Currently on my way into the office since clearly that’s the only way you can get stuff handled . NEED A WHOLE NEW STAFF THAT ACTUALLY LIKE TO DO THEIR JOB . Everyone lack customer services skills!!!"
"Worse place ever. Took them three months to return my call after leaving multiple messages. They definitely do what they feel like doing. How is one child in the same program getting ft kindergarten paid but mines can’t. They basically said cut my work hours to get my child."
"This place is the worst. They never answer the darn phone and when you try to reach your caseworker they never answer let alone return phone calls, but will be quick to say you didn’t hand in your paperwork. In the office, don’t get me wrong sometimes they staff are pleasant, but I can’t help but to say to myself , “ this why they not answering the phones, they’re too busy holding personal conversations”. I feel they need some serious customer service training."
"I never have an issue when I go in, but you can forget about ever getting your case worker on the phone. Don’t answer. Don’t call back. It’s frustrating as a working mom with two kids that I need to go into the office anytime I want to see what’s going on with my case. I understand they probably have heavy case loads and are most likely understaffed, but there has to be some solution to the lack of response when calling in."
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