The Learning Experience - Westampton 1861 Burlington - Mount Holly Road, Mount Holly, NJ 08060

"If I could give zero stars I certainly would! I was referred by a friend and requested a tour. Upon completion of the tour I inquired if the registration fee was refundable if we decided not to enroll our infant. Jill informed me that it was 100% refundable, and was used as a placeholder for my child’s spot. I paid the registration fee within 24hrs. In considering all the options we didn’t want to lose a spot since there was one available. When I called to inform them that I was not going to enroll my child at the scheduled time due to personal reasons, yet again I was reassured that my registration fee was refundable and under the guise of concern for what was happening told to leave the registration fee to continue to hold the spot in case things change, and if they didn’t, not to worry because I could still have the fee refunded. Today, I sent an email confirming my intention to not move forward with enrollment and requested the registration fee be refunded and was told “ unfortunately registration fees are non refundable”. I then proceeded to call since the reply email was without a signer/signature. I requested to speak with Jill, when she came to the call she denied ever telling me that. Now my tour was in January and my child was nearly 4mths old and I was clear that she wouldn’t be enrolled until she was six months. It is now June, why would anyone call darn near six months later requesting a refund if they were told the fee is non refundable? How can a business retain a registration fee if the registration never happened? Not to mention, not once did anyone from TLE reach out to me about enrollment, that is extremely odd especially when you’re supposedly holding a spot! It’s clear that this location would rather collect fees and alter student invoices reflecting higher amounts to increase their profit margins. A friend of mine was also a victim of their behavioral indiscretions around finance, ghost fees, and refusals to correct their wrongs. There is a pattern of financial abuse against marginalized individuals, it’s discriminatory and disgraceful! UPDATE: This update is well overdue. After seeing my original post the owner reached out to me. She apologized for my experience and refunded my deposit."

"This TLE has cared for all four of my babies over the last 10+ years and counting. The owner, Dana, couldn’t possibly do more for her families. My babies have always been loved and cared for while I (or my husband) couldn’t be there do it myself. Anything brought to the attention of staff is managed with love, respect, kindness, and professionalism."

"I did a tour here today. You couldn’t pay me to have my kids here. The infant room looked wonderful, wonderful teacher but the other rooms looked like they didn’t even want to be there. I can here teachers screaming at the kids to sit down. My son was upset so I held him, kids get vibes and he didn’t like it there. Front desk was so not friendly. everyone looked and acted like they where just there for a paycheck. Also if you are screaming at the kids the way I heard what is gonna happen when I’m not there??"

"My daughter has been a student here for 4 years and now she is moving on to Kindergarten. I really enjoyed her being a student here she learned so much like spanish, sign language , colors and to count to 100. The teachers are really friendly and caring, Ms Isabel, Ashley & Ms. Robin are amazing. Dana the owner always helped me when i needed help. Jess and Jill are also always friendly and will go the extra mile. I referred my neighbor’s daughter to come and they love it always, My daughter will be returning for summer camp."

"OMG LOVE THIS PLACE! Both of my boys have been through TLE WESTAMPTON. The staff is so caring and attentive to the students. Within a month of my first son attending I saw a difference in him recognizing his letters and numbers. He sang the alphabet song after just a few days. Their teachers are always very welcoming when we arrive abd i love the updates we get throughout the day from their app. Their daily pictures help me to feel like i am experiencing the day with them ♥️. Management is on top of their game and it is obvious how much they care about everyone. I highly recommend TLE to anyone in the Burlington County area!!!"