francesca's

"I was currently on a Fire Training exercise trip in PA, decided to stop by this really cute store called Francesca’s to purchase some gifts for my daughter’s. The manager Ms Pamela & Assistant Ms Alyssa were so welcoming. First of all the store is beautifully decorated & organized. The customer experience was above & beyond, very helpful & knowledgeable. I will definitely be back again. Thank you ladies. My daughters are thrilled with the gifts."

"Very rude employees . Always . Walked in on multiple occasions and didn’t receive a greeting but today was the last straw when I walked in , spoke first and they continued to fold jeans and talk amongst themselves . As I walked out once realizing the rude energy an older Caucasian woman walked in and both employees greeted her with no issue . I spend a lot of money in this area and they will certainly never receive a dollar from me due to this nasty behavior ."

"If you’re going to go to a Francesca’s, go to KOP. The workers here were incredibly rude to me twice in a row in this location. One of the hangers was broken on an item, so I stood there for quite a few minutes trying to get the workers attention and no one paid me any mind. Instead of sitting there and waiting or letting it drop on the floor, I attempted to drape it over the rack and it kept falling. Finally I put it on the top shelf out of the way, and then finally a worker approached me with the nastiest attitude saying “instead of messing the store up you could just give it to me.” I told her the hanger was broken and I tried to get someone’s attention and she rolled her eyes and walked away. This is the second time I’ve stepped foot in here, no one greets me, the workers are rude and the place is messy. It costs nothing to be kind to customers, but instead I’m done trying to shop here and will be advising all of my friends and family to avoid this store at all costs."

"Hello Google Family!! I arrived here today to ask if they would sell my brand of clothing here. My business is Krystique Personal Fitness LLC and I shopping my brand to stores now. I am passionately pushing Fitness After 50. I passed out my business cards and the employees said the company is corporate owned, which means that I have to send an email to the company, detailing my proposal. Everyone I talked to about my business were very interested and gladly accepted my business card. Good night Google Family!!1"

"Last week a young girl was racially profiled by a store employee. She was accused of shoplifting, while her accompanying white friend was not. Once she proved there was nothing in her bag, the store employee was rude to her and did not apologize. Neither store management nor Francesca's corporate have issued an apology. Your store traumatized a young woman of color and created a potentially dangerous situation for her. You should be ashamed."