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Wigs 'N More Inc. & Mastectomy Boutique
5924 Pennsylvania 981, Latrobe, Pennsylvania, United States
About the Wigs 'N More Inc. & Mastectomy Boutique
Wigs 'N More Inc. & Mastectomy Boutique is a premier hair care and specialty store located in Latrobe, Pennsylvania. Our boutique offers a wide selection of high-quality wigs, hairpieces, and accessories for those looking to enhance their natural beauty or for individuals experiencing hair loss. In addition, we provide a compassionate and supportive environment for those seeking post-mastectomy products and services. Our knowledgeable staff is dedicated to helping each customer find the perfect solution to meet their individual needs. Visit us at 5924 Pennsylvania 981 to explore our extensive collection and experience personalized care like never before.
Photos of Wigs 'N More Inc. & Mastectomy Boutique
5924 PA-981 #3, Latrobe, PA 15650, United States
Opening hours of Wigs 'N More Inc. & Mastectomy Boutique
Monday:
10:00 - 17:00
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 16:00
Saturday:
10:00 - 15:00
Sunday:
Day off
Reviews of Wigs 'N More Inc. & Mastectomy Boutique
"I found out suddenly I would permanently be losing my hair. My hair loss progressed quickly leaving me a very short window to learn about wigs. My doctor gave me a prescription for a Cranial Prosthesis, my insurance company told me to contact Wigs n More, and I'm so happy I did. I worked with a very kind women named Kathy. I sent her a picture and she was able to match my Bio hair exactly, so far people who don't know I lost my hair haven't even noticed, that's how close she matched my hair. I called and texted her many times and she patiently explained how to wear and take care of the wigs. She even sent me a box with a few wigs so I could see what different styles look like on me. Kathy took care of everything even billing my insurance, I am so grateful for the compassionate service I received from Wigs n More."
"I brought my mom in to look for a wig, as her hair is fine. Our experience was just okay. To be fair, we have not visited other shops, for comparison. The wig selection seemed good but for a shop with that particular speciality, the experience could have been better. The shop is crammed. I would have liked for the woman who fitted my mom to offer some guidance. She seemed disinterested. Another woman who worked there was a bit syrupy and scripted, and, acknowledging that these things are subjective, she gushed over a wig that I felt didn’t flatter my mom, at all. We did purchase a wig and while I think it was the best that she tried, we found that the color was much different outside the shop. Due to poor lighting in the shop, what we thought was an ashy brown actually had a lot of red and blind tones. She’s trying to adjust to it and it’s not bad, but if you shop for a wig at this shop, be sure to ask to see your selection in the daylight before you buy."
"Great selection for wigs and mastectomy patients. All staff were so helpful and kind. They assisted me with trying on wigs, and I found a beautiful and affordable wig."
"I am envious of all of the good reviews that I’m reading and hope that my experience is a one off. I see a few similar reviews but I feel obligated to also write one. The selection and pricing looked great to me which is why I am leaving at least two stars. My experience was horrible yesterday. I called a few weeks ago and was told I needed to have an appointment. So I made one, took a vacation day from work, and drove an hour and a half to visit this boutique. I suffer from Alopecia Areata and have a severe case so my current topper is not going to cut it much longer. Was hoping to get some advice from the “Wig Experts” like their window says. I walked in prepared with all of my paperwork as well as any hairpieces that I own. I was looking for a 1:1 consultation to discuss my hair needs from a Wig Expert, so I thought it would be helpful to show the staff person what my current products are. I entered the store, walked around a bit and then was finally approached from a woman saying, “Do you need help with something?” I told her yes and that I have an appointment. She said okay and walked to a salon chair and just stood there waiting for me. No, “follow me this way” or anything. I finally figured out she was waiting for me and sat down. Mind you, I’ve never removed my hair piece in public and the seat I was sitting in is right in the middle of the store. I went ahead and removed it and she quickly put a net on my head, which was appreciated. I asked a lot of questions, told her what I was looking for and she was horribly curt with me. Answering questions in a tone that insinuated I should know the answer. If I knew the answer I wouldn’t be there, I would be shopping online and saving myself the gas money and vacation day. I told her that I was interested in a human hair full wig and she snarled back, “you’ll have to talk to “so and so.” She in no way offered to get that person. I imagine that was a very big loss of sale for the company considering the HH topper I had on cost $1,000’s. Okay so at this point I am only 10 minutes into my appointment and getting nowhere. Decided to look at clearance and get out as fast as I could. Ended up purchasing two net caps because they were comfortable. Asked another woman a question at the desk and she wasn’t helpful at all. Imagine she is who trained the woman I was working with. I left upset, angry, mortified and cried halfway home. It was a good lesson in how to treat people for my two sons that we were with me. FYI they sat in two seats quiet and behaved the entire time. I don’t leave reviews to just leave reviews, I leave them provide businesses feedback. I have been in the service industry for almost 20 years and feedback is critical to any business, if they want to keep their doors open. My suggestions: 1. Create a comfortable private environment for your guests. They’ll appreciate it and come back. 2. Train your staff in high level customer service. Provide an external source to come in and do some all team training, not whoever is doing it now. Continue to monitor staff and provide feedback to make them better. 3. Provide sensitivity training. Your primary source of revenue, your customers, have incurable diseases such as cancer and autoimmune disease. 4. Provide name tags. I had no idea this woman worked there and she never told me her name."
"When you're going through a rough time, its a port in the storm. Very knowledgeable about insurance coverage and they're not at all pushy. Kathy was kind and very helpful. Cannot recommend them highly enough."
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