D & S Glass Services Inc.

"I called D&S glass a week ago at the request of my homeowners insurance.. My picture window in the living room was damaged during the storm on April 16th 2023. So I have had all this water coming into my house destroying window blinds & carpet but no one to repair the glass. D&S never called me back. D&S responded after 2 weeks & sent someone to look at damage to my window & make recommendations. 2 weeks after that the senior person at D&S glass came to my house to examine the window. It just seems to take D&S a long time to respond to a call for help. However, everyone is very pleasant & helpful when responding."

"If there was a way to rate the quality of service alone I would rate D&S a “5” for the repair they did on my patio door. After they replaced and adjusted the rollers on the bottom of the door, I can open and close it with one finger which is a far cry from the way it operated since we moved into our condo. That said, my mistake was not getting an estimate from them in advance. My advice is to ask for an estimate and take the time to get competitive prices if you want to avoid sticker shock."

"They ordered in the windshield glass for my 2013 Hyundai Tucson. Accommodated a prescheduled appointed I had for the same day at an oil change shop. Got my car right in when I arrived & had the glass replaced while I waited. It was truly a pleasure to do business with D&S Glass. I will definitely be back with any future glass needs whether it be home or auto. Thank you so much."

"I came to D & S Glass on a Wednesday afternoon with a cracked windshield. Told them we were leaving for vacation at 4pm on Friday. They told me they would repair the windshield and have it ready by noon on that Friday. They did not disappoint. Stellar customer service. Thank you D&S Glass! You went above and beyond! Because of you, we are enjoying our vacation!"

"I had a cracked windshield from late September that I needed replaced. I shopped around and decided on D & S Glass. The crack from the first windshield was deep and on the middle of my window. I do not have pictures of that first cracked windshield. I had the windshield replaced finally mid October. 5 days later, I noticed the cracks shown in the pictures. The windshield sounded as if it had not settled correctly at the time, but I assumed that it need 48 hours. Upon bringing the windshield back, I was told that I must have been hit by a rock, and that is simply not the case. There were no visible or large surface cracks either on the windshield that looked anything like a rock hitting. The cracks were determined to be stress fractures by another company that I went to to have this new windshield replaced. They discovered that too much of the glue was used that it never dried. The windshield was flexing near the bottom from day one, and then cracked because of it. After a second attempt of addressing this in hopes of getting a refund, they again said that it was a rock and not their craftsmanship that caused this. I was not offered any kind of warranty or any other advice/guidance from them when they took my money for the windshield. So now I am out $400 and left a very bad taste in my mouth because they refused to even consider that this may be their fault. I will stick to trusted brand companies for now on where I know they can afford the extra time to work with their customers."