Tory Burch 1000 Ross Park Mall Drive, Pittsburgh, PA 15237

"I went to the store last weekend to check out some ballet flats and Keren was great! She was so hopeful and really nice. Once I decided on a size (I’m in between sizes) she took care of everything right away. Left very happy with a new pair of shoes and my first experience going there was great."

"I would highly recommend this location to purchase all of your Tory Burch needs and wants! Luis and Anthony are both extremely professional and friendly. They gave me some beautiful recommendations, and I couldn’t be happier with my bag and twilly scarf."

"This store is nice if you make a order over the phone but must be lazy because if you come in to shop they are extremely RUDE."

"My wife entered the store interested in purchasing a hand bag. After asking a few questions about the different colors, the sales associate made a snarky/sarcasitic comment 'Are you familar with our brand', as my wife is presently wearing a tb sweater, and has been long loyal customer. We will not be back to this store. We will be buying online or Saks. Maybe....."

"If I could hug every one of the workers here, I would. Unfortunately, though, I placed my order (and my exchange) over the phone. I spoke mostly with a girl named Keely (??) and she had some of the best customer service out there. Tory Burch customer care actually sent me to them when I placed an order direct from the website and it couldn't process, and I'm so happy they did!! They are so helpful and kind and friendly. Love them and I love my sandals :)"