Medford Ford Inc Service
186 New Jersey 70, Medford, NJ 08055
Hours open
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Location & Phone number
186 NJ-70, Medford, NJ 08055, United States
About the Business
Medford Ford Inc Service is a trusted car repair institution located at 186 New Jersey 70 in Medford, New Jersey, United States. With a team of experienced technicians and state-of-the-art equipment, we provide top-notch service for all makes and models of vehicles. Whether you need routine maintenance, major repairs, or diagnostics, our skilled staff is here to help. Customer satisfaction is our top priority, and we strive to deliver efficient and reliable service every time. Visit us today for all your car repair needs at Medford Ford Inc Service.
Reviews
"THIS IS THE WORST CUSTOMER EXPERIENCE I'VE EVER ENCOUNTERED. DON'T TAKE YOUR FORD HERE FOR SERVICE UNLESS YOU'RE READY TO HAVE IT MISSING FOR A WEEK. Our truck was picked up for a recall service Thursday, 01/18 and we were told it would be a one day service and returned by EOD. Received a phone call around 3:30 pm that they weren't able to finish and now the truck would be returned Friday mid-morning. To no fault of anyone, a major snow storm started Friday morning, when we called Ford to find out when we could get a truck back, there was no answer, no one had come to work because of the snow. We called back Saturday only to learn that the service department isn't in on Saturday, only sales. So we're now without our truck with 4 inches of snow on the ground, and 2 kids. They never even checked if we had a second verhicle to use, etc. My husband and I make ends meet trading my subaru back and forth and the other being stuck at home for the weekend. Day 5 without our Truck, Monday, 1/22, still no call back or outreach from the service department, my husband has to call them and leave a voicemail. No infomation still. Tuesday, Day 6 without our truck, we finally reach someone who says "thanks for your patience, the truck will be delivered back to you today." 4:00 rolls around, still no truck redelivered so we call back AGAIN. Their response "oh, i'm sorry, everyone has gone home for the day, we can't drop it off. we'll have it back to your tomorrow." HOW DO YOU OPERATE LIKE THIS?? This was supposed to be a one day service and we are now on Day 6 without our truck and I have schlep my 5 and 3 year olds in the car to drive and pick up our truck from the lot ourselves. I have never been more disappointed in a company."
"I heartily recommend Medford Ford and John Scisly. They were always responsive and very professional."
"Excellent courteous service!"
"Excellent Service and Team"
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