Conicelli Collision Center

"Two weeks ago I went to pick up my vehicle and it was delivered with wax residue on several parts of my vehicle. It was dirty inside and all the rugs were thrown into place and as they fell like that, they were left rolled up. They are details that count... The worst of all is that that same day I observed that the ceiling they painted took off the four pieces of (Drip Molding joint Cover) and replaced them but they were all broken, they are not completely fixed since they broke them some internal hooks that hold. When I notified the person who assisted me, he told me not to worry that they would order those parts and then deliver them to me, which did not happen. I called several times and did not get any favorable response. Now I have to buy some parts that they broke themselves, also one of the doors they painted has a small bubble that was not fixed."

"I got rear-ended and went here to get my bumper fixed. Took two weeks, they updated me the entire time through texts. I dropped the car off and there was an enterprise representative on site ready there with a car for me. The interactions I had with everyone were seamless. I did take a star off because the detailing of the paint around the bumper seems a little rushed, but not bad enough to have them take it back to get redone."

"My ignition key broke in half when I picked up the vehicle. Fresh glue was apparent. I immediately showed the receptionist who then showed the supervisor. She was asked to review the vehicle photos while I waited (why I don't know). They told me to bring the key back, which I did a few days later. I called to check on in a few weeks later, and said they know nothing about it. I asked for the manager, and after a few calls later she said there is nothing they can do about it. Wasting my time and further ghosting me bothers me the most. This is not a nice place to do business. Take your vehicle shopping and body shop needs elsewhere. And they still have my key."

"There are hundreds of body shops. Take your car somewhere else. Was told it would take 3 days to fix my vehicle rented a car out of pocket. Will take at least a couple more days due to their error. Would not recommend . Will spend at least a thousand on a rental."